By Hearst Communications, Inc.
I am stuck in Dec. 2019. Apple support could not fix it. I like the online magazine, but where is it? Very frustrating.
Issues will not download so buying a annual subscription is a total waste of money. The developer MAZ claims no responsibility and will not help. Basically MAZ (developer) has only one function and that seems to be to con apple users into subscribing. The magazine blames the developer and Apple says too bad! I have now learned to avoid any app that says MAZ
Issues no longer download. Total waste of money
I cannot get NOVEMBER issues to appear to even down Load. I have an active subscription .
Not only can I not get my November issue the app keeps crashing!! Really not impressed.
How can I get November Issue. Never had a problem before! Who do I contact?
I emailed app support about a week ago regarding November 2019’s missing issue not showing up for download. No response and the issue is still not available for download on the app.
November isn’t available but it’s a week away.
I have loved Good Housekeeping mag for most of my 73 years. There was always at least one recent issue on the coffee table at home. I was thrilled to find that I could continue having those current issues on iPad even though I now live abroad, and I went electronic when the app first appeared. All was well until about a year ago when the app changed formats. Since then I’ve had nothing but trouble. I have complained about this directly to the app people when that was an option in the Contact Us area. The problems have been numerous. This week every morning I have received a notice on my screen saying my November issue is ready to Download and please be sure to see this or that. When I follow the link or go to the app to download it myself I’m still stuck on Halloween. The screens I used to be able to see to help control or just to complain to the powers that be are nowhere to be found! Why? This app certainly does not have my seal of approval. How can Good Housekeeping continue to give out their famous seal of approval and yet deal in such a shoddy product? It has given me nothing but trouble. By the way, all the other magazines I subscribe to work perfectly 99% of the time.
I got this digital subscription through a fund raising by Girl Scouts. I’ve already paid for it. Instructions call for verify subscription ; there is NO place to verify. What a waste!