The app is awful, i had stopped getting my monthly mobile subscription for some reason. I still haven’t gotten my Twenty One Pilots Hard Magazine yet. They said that they would ship the My Chem Magazine on the 5th of October, still not in my hands. I get my rock sound Magazines before the Alternative Press and rock sound is in the UK. They always ship late. I once had to wait for my order for 2 months cause it kept getting delayed. I feel like it all went down hill ever since they changed it up. I had payed $20 for a two year subscription of a hard copy of magazines. Then they changed everything, they switched my subscription to Electronic, so my $20 went down the Freaking drain. Over all, do not ever get a subscription or buy anything from them ever! I repeat, ever!
I like the app and am a big fan of AP. I do gotta day tho I prefer the old app a little more tho.
Customer support says they are emailing out the codes for previous subscribers soon. Can’t wait!
Every time I exit out of the app and try going back, it crashes and I have to delete it and download it EACH TIME.
If I could rate zero stars I would. The app feels like it was written by a kid whose been programming for two months. Magazines aren't optimized and the app is clunky. Worst of all, the magazines don't even download. At all. I paid for a subscription but I might as well have paid for air. Absolutely unacceptable.
I love this app and I love supporting companies that support music so 5 stars as far as that goes, but one thing that I find irritating is that I have to click "source" at the bottom of an article to be directed to the page that the video is on. While this isn't a "problem" I would get so much more out of the app and I highly think you should consider embedding the videos in the articles for the app if that's possible. Thank you!
I don't know why it's located in my newsstand app but I liked it better when it was a stand alone app.
App does not work properly, i have deleted and reinstalled, and still nothing, just a blank page.
I have a iPhone 6+ and I was never able to open this 'magazine' properly. It would open to a black page - or perhaps to the top or bottom of a page. When I tried to move from one page to the next, the pages would flutter & go black. The most obvious clue as to the complete dysfunction of this app is that it crashed my iPhone EVERY time I opened the app. I have asked for a full refund from Apple with no response from them. I tried to cancel my subscription, but all I could do was to stop it from charging me again next year. I have erased this 'magazine' from my iPhone because I was afraid of the damage it might be doing as it continually crashed my phone upon opening it. I would like to think that the developer will see this & arrange my refund. I will be as persistent as their app was dysfunctional - & that's saying a lot - I won't stop until I get my money back!