This is a great app. Now for the problems. 1. Sometimes it says I have 1 match, it doesn’t show up. It says no pending matches. 2. Some times in the matches there’s a unknown gender, with no name and like 10 mothers and 7 fathers, like 25 children. 5 spouses, and like 75 siblings.
When viewing the tree of a DNA match, clicking on an individual should display that individual’s details. This is not working. Trying to find an answer to this problem takes me to FAQs, but lacking an answer, there is no way to contact support. No chat, no email, no phone number.
Through this app and DNA testing I was able to find my father after 49years with out this app that would never of been possible The only issue I have with the app is the Fee They charge you I find that not right especially the price how are you supposed to look into the heritage Some People don’t have that money and it’s Misleading Over all I did what I needed with out paying the 199.00 or the 129.00 wish I could of looked into my family more but was not able to due to the cost . So I looked into other kits that offer the services for free who knows what I can find If you want to research the past you are blocked unless you pay the fee not right misleading and other sites it’s FREE
You can not search records without paying.
Thanks for the fast response, You are very Informative. And I would Gladly recommend Them .
This APP is really useful and it’s great for research and communication when you are away from your PC. I also feel My Heritage is the best testing site available as well as the most accurate. It accurately estimated my ethnicity based on my genealogy and I love the way My Heritage displays triangulated matches. This a fantastic APP which I highly recommend.
What happen to my DNA result ? It took more than one month and half and still not received
I have been with My Heritage for a year now and I started out with very little info on my mother’s side. But it has blossomed. There is now info dated back to the 1100’s. I am so excited and can’t wait to include the other branches of my family. Can’t say that will happen for you but it doesn’t cost much to give it a try. Yes, I recommend My Heritage.
I was hoping for so much more after doing my DNA test. It seems I have to continuously update the same people every time I log onto this site. Over 999 discoveries and they are all the ones in my tree already. Too repetitive. My first tree had photos and several families when it all disappeared and I was not able to recover them. Even though I’ve added the close families I cannot find them unless I type their name and then ‘see their tree’.??? Shouldn’t they be visible so I can update info? Or add photos? This set up is impossible to figure out. I wish there was a way to just delete all theses repetitive and useless discoveries and an easier way to just add people - once!
I didn’t care for it I did the trial but it’s like you have to know you’re relatives and all informs to set up the tree it doesn’t help you find out. The dna kit might be cool.