I wish I could give the app zero stars. The App doesn't remember my subscription information and locks me out. I have been locked out of my subscription twice this year. Technical support has been slow to respond and their suggestions the second time did not solve the problem. I am still locked out. So I can’t read anything.
Not sure why there are negative reviews. You can read any Runners World issue you want (I think). I scrolled back a many years and stopped cause it just kept going and going and going. Plenty of running articles... I doubt I’d ever get thru that many, but good to know I have the option. Note: 4 stars instead of 5 cause when in PDF view the bottom is cut off slightly. You can still read it all (especially if you use text view) but it’s just slightly annoying to me it gets cut off in that view.
I am unable to turn a page on the new issue. Have tried on 2 different iPads and my phone without any success
Every month the login doesn’t work. Customer service takes weeks to sort it and it’s incredibly hard to cancel subscription. The BBB should investigate this company.
A menos que compres la suscripción por medio de la App Store. De otro modo tendrás que invertir mucho tiempo tratando de contactar con servicio al cliente porque las suscripciones compradas directo con la revista se desconectan frecuentemente, la aplicación desconoce las claves de acceso y la opción para restaurar compras es obsoleta.
This is a buggy app and will not allow current Runner’sWorld+ subscription holders to access content. Pretty disappointing...
Wont let me log into my account, saying my subscription has expired. But I still have full access to my Runners World+ subscription on my computer. So I know its just the app.
Even though I subscribed I cannot access the content on the app.
This app is powered by a third party company ‘MAZ’. It won’t allow logins 98% of the time. When it does, it kicks out a server error. In looking at the other Hearst magazines that use the MAZ platform, this is a common issue and has been for some time. There doesn’t appear to be an easy way to contact support to resolve this issue. I fear canceling will be my path forward, which is a shame since I love Runner’s World and don’t want a print subscription.
I spent 30$ or whatever for full access and I’ve received one magazine. I’ve tried to log in to the app but it says my password or email is wrong which is impossible! I’m a little annoyed because I love Runner’sWorld I’ll see where this goes and update when anything new happens.