The support team has been excellent. I was having connection issues and was sent another reader. Problem solved. No connection issues. Features are easily accessed, coding is easy. I highly recommend the reader and the app. are excellent and the support is super.
OBD reader not working on other makes than BMW/Mini. Yes, I have the newest version. It seems every time I use this there is an issue with it. The great part when you get it working the coding for your dash is really cool.
Purchase Carly app in 2018 both on android and IOS. I paid for both licensing then Carly app decided to switch to yearly subscription base. I contacted support 15 times through email. They sent me instructions on retrieving my non subscription base version which nevera works and apple keeps charging or attempting to charge until I call them. This company is garbage and unreliable. DONT BIY THIS APP, download INPA, WINKFP OR ISTA+ free on the web. Works perfect and better!!!’
Since July til now every time I try to use this app it crashes when it is about to code or read my faults it was never like this before
I purchased the Carly for my vehicle and it has worked as advertised. A recent app improvement created some communications issues between the device and my iPhone. Technical Support was very helpful in resolving my issue. I can’t say enough about their product support!! Top Notch all the way!!
Not as advertised at all. Depending on model, most things the ad states are not current options at all. Was able to clear a few minor codes but could have done that anywhere for free. Unless the full functionality as advertised comes to fruition this product is basically useless.
I stumbled upon the Carly App a few years ago. I was tired of going to mechanics who were more eager to change his prices and do poor work on my BMW. I felt that I could do a better job repairing my car myself, but needed a tool like Carly to help me diagnose problems. Since using Carly over the past few years, I have had no need to take my car to a mechanic. I love working on my car and take pride in making sure that it is always in great shape. I feel so good about Carly that I bought the adapter for a friend who is also pleased with the results. My only drawback is understanding some of the fault codes. Carly codes are different from those that begin with “P” such as P0015 or something similar. For example, Carly would give the fault code 000095, which is hard to find a reference or a fix when you research the code. Overall, I would give Carly high scores and recommend it to a friend, which I have already done. If you have a BMW or Mercedes Benz this app is worth the investment. There is cost for the Carly adapter and a cost for the app. Carly should be careful not to ask for a yearly subscription that may cause people like me to look for another alternative.
I bought the special adapter and paid for the app a few years ago it worked great. Today they want over $60 EVERY year for a BMW. It’s just not worth it for the casual user.
I was a bit skeptical at first. I decided to dive in and try the Universal Adapter and the Carly all brands app. So far I’m not disappointed. My vehicles are older, so limited in some Carly functions. Yet what I do have is great and will definitely be able to save me money and time in diagnosing issues properly. Since I am working on replacing the vehicles, having the Used Car check will be a great benefit. Everybody sells a used car for some reason, right? Being able to detect that reason BEFORE the purchase will be an advantage to me. The Customer Support team is also great. They were swamped at year end but really came through for me with my questions. Thanks Carly!
I’m impressed by this app since it displays trouble codes and allows coding that would otherwise require dealership’s service charge. I’ve read a number of negative reviews associated with connectivity. The tool requires connecting to Carly WiFi and then another connection between the app and the vehicle (middle button on home screen). Works flawlessly once you figure that out.