magicJack customers can take their number on the go so that you never miss a call. Download now and login to magicApp with your existing magicJack email and password to make and receive calls over Wi-Fi. The companion magicApp is only available for customers with an ACTIVE magicJack Device. Please ensure you are assigning your magicJack device phone number in the companion magicApp. If your magicJack device is expired, you can login www.my.magicjack.com and renew your service and resume using your FREE companion magicApp. The companion magicApp is limited to one smartphone or tablet per active magicJack device number. magicApp Features: * Make calls from your magicJack number on your iOS device * Calls to your magicJack number rings on your smartphone at the same time so you never miss a call * Make calls over Wi-Fi so you never have to worry about roaming charges when traveling * magicJack customers can enjoy texting to any U.S. mobile number using magicApp - your friends & family don't have to download the app to text! * Unlimited calling to the U.S and Canada * Unlimited calling to other magicJack customer worldwide * Caller ID, voicemail and call forwarding Call family and friends on magicApp worldwide and save on international calling at the lowest rates. Use magicApp on devices running iOS7 or higher. Find out more on magicJack.com, or visit us on Twitter (@magicJack) or on Facebook (Facebook.com/magicjackApp). *Texting to international numbers is not available and texts to some US mobile numbers may not be delivered. Unlimited calling to numbers within the United States and Canada, and unlimited texting and other services provided by magicJack®, are based on normal, non-excessive use. A combination of factors is used to determine excessive use, including but not limited to the relative use when compared to the average magicJack® user, the number of unique numbers called, calls forwarded, minutes used, texts sent/received and other factors. Unlimited calling does not include calls to Alaska or the Yukon and Northwest Territories of Canada or calls to non-8YY calling card, platform, conference or chat lines, for which additional fees will apply. Subject to our Subscriber Agreement located here: http://www.magicjack.com/action/saps/.
The voicemail indicator will not turn off on the iPhone or iPad. Unknown calls come in from the area code used for MJ phone number, have blocked the numbers, we get more calls all times.
Unfortunately this app is a scam.. horrible service paid via apple...they disconnect service every other month... my caller id always show different numbers from all over the US... they are not ready for the new technology... Customer service is not their number one priority... They just take your money and run... Unfortunately this is apple’s fault for not having a quality control on their scam app store...
The stopped working. You can’t make calls, some buttons are not responding. I installed in my iPhone 8 Plus and my new IPad Air and just doesn’t work. Don’t even try to get support without paying! I paid a full year of subscription for NOTHING
CURRENT SYSTEM-WIDE PROBLEM: App not receiving incoming calls. App can engage in text messaging and make outgoing calls. Problem just started recently. Calls to app going straight to voicemail. Problem is back-end, internal to magicJack phone system and not with the app per se. Company is in process of trying to fix this but there is no anticipated date of resolution. MJ hardware devices, voicemail etc. seem to be working normally.
I have been a MJ customer for 7 years. I use it for one purpose: to let people into my building using its electronic annunciator. It worked great until 2 weeks ago. Now, when the pizza guy is at the lobby door and pushes the code to call me — nothing happens. Later, I get a voice mail of the pizza guy asking to be let in but he’s already gone. The MJ device still rings, but the app doesn’t. Fail.
If we can see deliver status of text and typing status of text then it will become awesome app. Plz try to upgrade it plz plz
For a while this app and device worked ok. I’ve had a MagicJack number almost eight or nine years. I’ve never really used the phone much, just always if my iPhone was charging or for trouble shooting another issue. Actually, mostly used it for faxing. Oh and sending text messages sometimes via the app. Something broke recently. No matter what I do I can not log in. Rather as soon as I log in it crashes. Uninstalled, played around reconfigured via Safari on my Mac but to no avail. I can call out but can’t receive calls. Tried the God awful chat support but it to doesn’t work. Oh and now they want to purchase concierge service for $14.99. So you can access assistance faster. What a joke. Dear MagicJack, consider this my notification of intent to throw your once decent little device in the bin of skeet shooting targets. Sayonara
We’ve had no issues until about a month ago. Now we can’t receive calls?! No customer service either to help.
Need up date contact can not close after search
I found the app on my iPhone suddenly could not receive any incoming calls two days ago. Spent more than 30 minutes with the technical support, but no solutions. It ended up with asking me to uninstall it and re-install back. I have a lot of text messages and contacts stored on the app. How can I manually do it after I have been their customer more than 5 years?