Trying to use this app on an iPhone is almost impossible. Am not very happy with it. Try and save a trip and it goes out of the app. Have to go back in and it does it again. Don’t waste your money!! Would like to give it no stars and it won’t let me.
It has truly made my life simple I don’t know what I ever did with out it
This could be a great app however I get some duplication of miles and in the middle of a long trip it stops by itself then may start up again immediately or a bit later. When I’m merging the trip, it has missing pieces and asks me if I still want to merge. How can I trust this app?
Ugh - how I want to give this app a good review. Too many times, I’ll merge trips an it disappears. Not in classified or unclassified. To get accurate mileage, I have to re-enter the 6 - 9 addresses which I wanted to avoid. I was also under the impression that the new release would “recognize” repetitive trips. Guess I was mistaken. I so want to love it. My accountant recommended I use MileIQ but I told him Taxbot makes you put in business reason. He said “for sure, use Taxbot”. I’m now looking at going back to a book because of the disappearing trips.
I mainly use this to track mileage but when I try to classify my trips it goes black and closes the app and returns to my home screen. I thought it would be fixed with the latest update but it’s not. At this point it’s useless to me and I have trips stacking up that I can’t classify. Will be cancelling if this isn’t fixed soon.
I’ve been a Taxbot user for over 2 years. I’d say it’s easy to crash. And when I contact the customer service department, their response is like “yep, it’s a known issue and we’re solving it” ... however the problem still last...for weeks. And for the latest one they haven’t solve it for a month. Or, the customer service guy would only say “delete it and re-install it” It looks like they don’t invest to much in their engineering team. Seriously, I’m comparing Taxbot to the other self-Employed app now and thinking of switching to Quickbook or others.
This app was not as easy to use as it should be for a small business. It was difficult to locate uploaded receipts. Since explanations didn’t save i had to type same info over and over for various receipts. Customer service response to questions were not very helpful. Mileage tracking was cumbersome
I get all but one trip to classify unless I go to my computer! This has just started happening within the last couple of weeks! It is also asking if I want to add random addresses to my trips before I classify my trips!
Updated: Dropping from 5-stars this crashing frequently on a new phone isn’t acceptable and I don’t want to go to my desktop to classify things...that’s not what I’m paying $10 a month for!! Get this sorted out please... This app is great and perfect for anyone who works and logs a lot of miles but doesn’t have gas coverage. Also if you’re like me and forget to hit track when you go out...well this app does it for you! Just know that you’ll have to pay for the service after a week but it seems worth it so far.