You need to ensure you read this prior to paying for anything within this app/service. They only refund payments from customers from 11 states, so if you mistakenly pick the wrong plan or method of payment you are more than likely out of luck. Apparently they have absolutely zero sympathy for anyone unless you die or become disabled.
I was on the fence about eharmony in the first place, this new app did me in. It's terrible. It is not intuitive at all, does not work right and doesn't give me matches meeting my preferences set (example: set to one religion only, most of my matches don't have any religion specified). I only downloaded the new app to try and finish out my subscription, but now I just don't care.
I tried to cancel my subscription the same DAY that I subscribed and they wouldn’t cancel it and give me a refund. I had read the terms which stated I was able to cancel within 3days but must’ve missed the part where certain states it doesn’t apply to. Ridiculous, that they won’t give a refund when I tried to cancel on the same day just a few hours after I subscribed. The site is not what I thought it would be. I would not recommend signing up.
Make sure you know before wasting 25 min answering their stupid questions you won’t be able to use it unless you pay more than $300 annually. Trust me if you can’t get a girlfriend for free this won’t help you.
This app just have fake profiles and the buttons and actions are a mess, in the place of a smile it is appearing a command line like “Jenna (21) likes your friendly profile - and sends you a smile.” or in the settings menu where it supposed to have a notification settings appear “#notification_settings” like the command behind the button and it’s all over the app. The app is very slowly and heavy, taking time for a simple actions like a smile or a simple like.
Listen to me and spend your money on some other app! This app is waste of money and time. There are hardly any matches. I wish I were able to get my money back. I’m just watching my money burn. :(
Too many glitches and issues when I run the app. I wasn’t a fan of the old version but now I kinda want it back.
E-Harmony no longer honors your preferences. Not only does it now add volume and make weeding out more a chore, you now also have to specify why you decide to decline/remove/block someone. It’s official. What made eHarmony nice is no longer there. eHarmony is now just like every other online dating service out there. I will certainly not be renewing my subscription.
The ‘updated version ‘ of eharmony is terrible. The update caused most of my matches to disappear, only to be replaced with new people that I am not interested in. AND, I think a large part of these new users are fake profiles. I’m very disappointed with this purchase. Do your research before purchasing the subscription.
It would seem that the iPad would be a natural fit for a dating app. This app is strictly iPhone....it uses compatibility mode on iPad and there is no way to log in. Not a bad app...just use on iPhone.