I have made several calls to Kenya without answers from the other end. But eventually I lost 2 minutes. Do we pay for unconnected calls?
I love this app, it’s user friendly, call directly from phone book and call very clear, does not drop call and get bonuses when used more often. Yet to confirm how easy to contact customer service for now. Thanks. Fate
One simple question - why I can’t see all registered small dial numbers in this app. Instead it wants access to my contact. What the hell designers thinking??!! USELESS if I can’t see what numbers to dial or can’t register new friends numbers in this app.
Used to be good, but turning bad last few months. 1st raised rates to Japan, and lately raised the rate for landline calls equal to mobile calls. Why? Landline calls to Japan are always cheaper than calls to mobiles. Now landline calls to Japan are 9.1 cents, equal to mobile calls, and 300% higher than a couple months ago. Something wrong here. If not corrected will be ending KeKu usage.
I unnecessarily spent 10$ on this app for India calling. The call gets disconnected exactly after 10 minutes every time I talk! Such an awful experience.
I have been using keku since 2011, and I have no complaints about.. but I wish they will increase the minutes to Ghana..
It takes at-least 3 steps to launch an international call if I have to use local mobile no. If you could capture the intention before the call should be one click . That could be fantastic user experience. Thanks
I download this app and try calling with bonus amount, call is very clear. So i plan to buy India Unlimited Monthly Package 9.95$ & Same time i purchase 5$ for call all country credit. But after i purchase not able to make any india calls :| Then Within few hours my 5$ balance also gone from my account which i didnt use :/ Now Getting error “your account is on hold” I write to customer support no respons :/ I hope atleast someone can check my review here n fix my problem.
This app is ok but the most annoying factor is a music that gets played automatically during the call and I have to disconnect multiple times.Secondly, once after the recharge is done the recording repeats the recharged amount more than twice and I hate to wait until the voice play is done.
I was able to install app successfully today. Thank you contacting me