I have had a digital subscription almost since it started and pleased with improvements over the years. However, it included delivery of the Sunday paper and the Chronicle cancelled this without notice in December 2020. Despite numerous calls to the Chronicle and verification from Apple that my subscription included Sunday delivery through May 2021, the Chronicle refused to honor it. Looks now that the subscription is only digital. Very disappointed with lack of coordination between Chronicle and Apple on past subscription and bait and switch tactic.
The editorial board is 100% a bunch of left wing nuts who have never been made aware that at least half of their readership are intelligent conservatives. The editors and all the columnists disgust me with their constant idiotic drivel.
One of the least function apps on my smart device. I enjoy reading, or I would if I could, the chronicle e-edition. Unfortunately every time I attempt to access the e-edition I am required to go thru a 4 step process and relink my subscription? I have reached out to the chronicle e-edition via e-mail seeking help several times but no response. So not entirely sure whether it is the app or the chronicle, but the combination has resulted in a very poor user experience.
I’ve tried on line and on phone calls, but can’t access newspaper on app. App recognizes my name, address and email, then says it can’t connect me and I should call certain number. Does anyone answer? No.
Not a very good paper representing a great city like H-Town.
In December 2020, the Houston Chronicle app stopped reporting national and international news. It appears to be just a local paper. I’ve called the consumer services and they offered no explanation as to why the app dropped these nes items.
I am a subscriber. I get your emails. I try to read a story and it gets blocked Jed saying I have to subscribe! No way to just log in. Frustrating
Grade F for content on the app. Terrible.
Done care for the new format. Unimaginative and formulaic. Miss searching US news.
This is my THIRD time through with a Chronicle online subscription. The first was a total disaster...crashed constantly. A year or so later, I resubscribed and tried again. Better, but still a crash-hassle...so I dropped it again. FINALLY, the app works!!! I am so glad because I love the local coverage and the Chronicle has historically provided good coverage of local business, issues, politics, hurricanes and sports. And now they are doing a good job with COVID.