After paying for a subscription, it’s not even worth it to try to look at the magazine in this app. Unfortunately, the two are separate and I can’t get a refund on the magazine.
I’ve noticed over the past year, my digital subscription to Rock & Gem is very slow to post on Pocketmags. I’ve had to write a few times, asking why my latest issue hadn’t yet appeared halfway into the current month. Just a handful of monthly issues would appear in a timely fashion. Once issues are available, there are no problems with viewing them. I like the app’s ease of use. One shouldn’t have to enquire where their latest issue is though. Get it together Pocketmags. Please.
This app often disables previously downloaded magazines if you don't constantly have access to the internet. So much for reading offline.... It doesn't matter how vigilantly you check your downloaded magazines before you go off the grid.. Guess where I frequently can't my downloaded copy of "Ships Monthly" at sea ...
What can I say it’s not a smooth app that gives the illusion of turning pages. It has problem of not updating current issues of the Magazines subscriptions it provides. That’s also my fault as I use the app sparingly (it probably doesn’t acknowledge I have a subscription because I don’t use it weekly. Other than that it can be a good app with some simple fixes.
New magazines never come across to the app, have to call customer service for them to “force” a magazine into my account; every issue. And trying to cancel a subscription, can’t think of a more difficult awkward process. Stay away!
Amazing app with great digital mag prices. I love this app although sometimes it crashes on me. I hope this kink can be resolved by next month.
New issues of magazine subscriptions never show up in your library. You need to message customer support a few times before you can read magazine issues you have already paid for. This has been my experience ever since I started using this app.... Buyer beware.
I have to constantly fight with customer service to get my subscriptions reloaded to see them in the app and I’m still waiting to be able to download one of my subscriptions after four emails these past two weeks. Very unprofessional and so far a waste of money when I can’t access what I’ve already paid for. Steer clear of packetmags!!!
The pages of the magazine are not optimized for reading on an iPad
This works very well 9n the phone but keeps crashing on my iPad.