Thank you for fixing the Apple Private Relay issue. Now how about fixing the audio override problem? If audio is streaming on a device when the app is launched the app immediately overrides whatever is streaming without any audio being played through the app.
On my iPad, the display will only show the entire page when minimized. Then, I can not read it. I have to minimize, maximize over and over again. The previous software worked better.
What happened to the KC Star? This paper has gone downhill thanks to completely biased reporting. Does the publisher realize that in this case, spitting out the same garbage as the national syndicates whose numbers have plummeted to all time lows, imitation is not the best form of flattery. Don’t waste you’re time with this drivel until they get back to unbiased reporting.
I’m a paid subscriber. The log in portion of the app does not work on the iPad (it does on the iPhone and through a browser). I attempted to call customer service and received a recording to call back during regular business hours. However, the recording didn’t state the business hours and the hours do not appear to be shown on the web page or within the app. Overall, a frustrating experience.
For a publication of this size, you’d expect to have searchability.
All of the news bits are AMAZING. There’s just one other thing I grew up on. THE COMICS!! I just can’t find them?yes!
Pulling up archived papers works really well, but the home tab always displays an error and never loads any current articles.
The content of the Star is top notch but I cannot read it all the time without this bug infested app crashing. I have done multiple deletes, downloads and restarts to correct this. This is the only advice the developers have to solve these problems. They rely on me having to take the disappointing effort to fix it rather than doing any real coding solutions on their side
A couple of months ago the feed of top stories stopped flowing. Now, I get an message that says “Error in fetching feeds”. I have contacted KC Star Customer Service many times and all I get is the same advice: empty the cache, delete the App and then reinstall the App. I have done this numerous times and get the same results. My one star isn’t only for the App but also for the robotic and ineffective customer service.
I am pleased to report that since my last review that the speed to open from a notification to read the story has improved markedly. So, increasing my rating from 2 to 4 stars as a result. The app could still be faster navigating within the app. Also, the overall navigation itself is not the most user friendly which is why I am not giving it a 5th star.