I love the Star’s content but the app is poor. The user interface feels antiquated. It crashes often. It does not allow basic functions like zoom, outside of fixed settings like increased text size for all articles. This is an area where McClatchy is grossly trailing other news organizations. I hope they make an investment in a modern and more usable app in the near future.
I really enjoy The Star’s content but for $15/month I expect an ad-free experience. The banner ad at the bottom of the app is distracting and takes up too much real estate. The e-edition of the paper is the main reason I use the app, but all the app really provides is a link to the e-edition that opens in Safari with yet even more intrusive ads. It would be nice if the e-edition was contained within the app itself. The ads really are a shame because otherwise the app is well designed compared to most other newspapers’ apps.
Why is the KC star app pasting clipboard data when the application is opened? This is creepy and a breach of privacy.
I pay a yearly fee to access the online version of the star and i can no longer access the star on my older iPad. This is ridiculous! Please fix!
There is nowhere now to specifically leave a complaint about your carrier which there are used to be I guess the Kansas City Star gets so many complaints about their carrier they did away with that you have to call Lynn Direct if you want to complain about your carrier with Customer-service like this I have no idea how they stay in business
The Kansas City Star has been bought out by Chatham Hedge Fund which is the owner of the National Inquirer.. They have subtly changed from being objective to blatant right wing propaganda..
Like the ole days reading the newspaper. Excellent reporting. Interesting views from oped’s. Real news.
The new KC Star app is terrible and making me rethink continuing my subscription. I preferred the previous app that looked like a regular paper, it was easier to read and now I have to pay to get the Jumble!?!
It’s bad enough that I have to login to the website instead of the app to get the E edition version, but now the link has been hidden under “and more” options! I just want to print out the crossword without 500 different steps! 🤬 Fix this!
Won’t let me sign in on app or website. My login info is fine because yes it is saved on my phone and I can double check it. I’ve emailed customer service and been told to reset password (which works for a week or so) or delete app and reinstall. Really? Same problem with my Miami Herald subscription. McClatchy just make them work! Ask the Washington Post why theirs always works with no problems.