Terrible maintenance. Account information is forgotten, and trying to log in yields an error message that the connection timed out or system is down. Glitches with audio.
The audio portion of this app has been incompatible with basic Bluetooth functionality for over a year, meaning, for example, every audio interrupt stops playback and forces a phone based restart. If the app were free that would be forgivable. However considering the subscription is $$$ per year, it is very disappointing.
I’ve been an Economist subscriber for many years. It’s expensive. This app continually boots me out, issues (especially downloaded audio) disappear without warning after I’ve downloaded them, and now I can’t even log back into my subscription because the Economist is having ‘technical issues’, and their backup solution is to try to charge me $7.99 for the issue I’m already paying for with an annual subscription. Considering the cost of that subscription, are you kidding?
The audio function especially is virtually unusable now that it plays only 1 article at a time, and does not work with iOS controls. I am not even going to mention the lack of feature function that everyone is used to from other apps. Please just get the basics right so it’s usable. Every upgrade the app gets worse.
The audio features have become less reliable and bugs more frequent over time. Since several versions ago, the tracklist/ playlist configuration options became non-functional (it would play the next article in the order no matter what tracks were selected or even downloaded). Then the audio was no longer developed to be handled by iOS as such, so Bluetooth controls stopped working. With the latest release, it will not even play more than one article at a time. It requires opening the app and manually playing the next one, which makes it useless when running or driving. I consume the Economist almost solely via audio edition when I commute or work out, and this decline is making it impossible to rely on it as my go-to news source, which is extremely disappointing because the journalism is great.
Seems everyone has had audio issues with this last major update, for weeks and almost months, yet it’s still not fixed; hey all, why aren’t you listening to us, do you just not care? Yes, this is comes across as a simple rant, but I, and clearly multiple others, have been patiently waiting for two months for this to get fixed and it still hasn’t, and others are having the same issue but no resolution is being provided, don’t you all test this stuff/care?
This is one of the best designed apps out there. I particularly like that it provides the option of selecting which stories you want to download in audio. The problem comes when you try to use third party listening devices like headphones with the app. The app is either non responsive to headphone commands or when you stop and then restart a story an ad will play on top of the story. A few times Apple’s music player came on instead of the app. This deficiency fundamentally impares my ability to use the app unless I have my phone on and in front of me, which is basically never.
With this update the audio stops after each article. Previously it would continue to the next one.
Blocks Audio Can’t listen to Apple Music while reading. Why?
The audio frequently crashes and I had to restart the phone every time in order to continue the audio service.