You’ve done everything right with this version. It was painful getting there, but we’re loving it. Thank you.
Using the app, I am unable to read or reply to the comment sections after the articles. I have sent notes to the help center hoping to correct this problem and have never heard back anything.
Bad doesn’t work
I’m paying for a subscription yet this app can’t ever seem to remember that, it just gets hung up logging me in to my account.
Can you please go back to a configuration where we can read the digital paper page by page with a full screen view.
This new app is t easy to use with my iPad or iPhone . So,e days I can’t even access the paper! The first page does t come out clear until I turn the page and go back. I’m govi g it a big thumbs down👎
After calling to express difficulty and displeasure in reading e-Edition, I phone the 24/7 customer service phone number which promptly told me they were ‘really’ only available M-F during normal business hours. As other readers have mentioned, the following problems exist: Endless loop of login Unwanted ads Slow
I just unsubscribed. This has been a disaster of a service. I’ve loaded, reloaded, cleared caches, emailed customer service...aaaand I’m done. It still tells me to subscribe and then confirms...THAT I AM. What a shame - as a SLO native, I really wanted to support The Tribune but they’ve made it impossible.
I also find the changes very trying. It is almost impossible to read the paper through the small window. Please go back to the earlier version.
This new app is terrible. I’m thinking of canceling my subscription. I used to enjoy reading the Tribune while on the road. Not any more! It’s too darned frustrating.