Email after email, 1-800 phone call, a tech support email response said they no longer support the app? I got confirmation that they have my money, my subscription is up to date BUT I have NO ACCESS to the MAGAZINE!! Hello ...is anyone out there that can actually help? Or did I just pay good money for nothing?
I can seem to get the magazines on the go tho can someone help me with it please
Come on, i see the May hard copy issue in the grocery store. Where the heck is my digital issue people???
The app is telling me I have a subscription and to log in using my email and password. I can’t remember my password, of course. But there is nowhere to change the password. I’ve looked everywhere I can think of.
It seems this is not allowed. I only get to read the last month or two? I am a subscriber, I can keep the paper copies forever, why can’t I have offline access to past issues. It seems this is a recent change to the app, and it is not reader friendly.
I have been a subscriber since 2013. I also subscribe to InStyle and Real Simple. The Oprah magazine app is by far the most frustrating to use. My purchases are not restored fully. The app stops working routinely, which require to uninstall/install and download again all the issues. Subscribing to digital issues is the environmental thing to do but the experience of using this app is unpleasant which is unfortunate because I love the magazine
I absolutely love my subscription to this magazine. I’ve had bad experiences with a few of my other magazine subscriptions but not this one. It comes out every month on time, each issue has plenty of informative articles, and I can download for offline. Not to mention how inspirational it is. This is one of the best digital magazines out there.
I have always been a fan of anything Oprah but this app is wayyyyy below her standards. There is not service to the customer on the customer service line. I have reloaded this app more than I care to think. I have the app because when and if I have down time this was going to be my go to. I want this app to be functional or give me back my hard earned $20. Can you fix that Oprah?
The pointless bars on top and bottom obscure content. I hate this version. All the magazine apps "powered by MAZ" are garbage. I’m getting ready to dump them all.
Similar to other reviewers, I can’t access the mag via swipe feature, which is pretty key. Nor can I access contents via icon (reverts to cover page). How am I supposed to read this mag? Just submitted issue to app support.