If you have ATT/DirectTV, it’s impossible to use. I pay more per month thru my tv package than HBO NOW users and I can’t even access HBOGO on any app— not my iPad, Apple TV, or PS4.
After the latest update, the app is so slow that I can’t get through the steps to sign in. Stuck in a slow loop of picking my service provider. Please fix.
Ever since the new update, the movies and tv shows take so long to load. I know it’s not a wifi problem since my other streaming apps work totally fine except this one. I’m paying so much for essentially not getting to watch anything on this app anymore since it takes THAT long for videos to load.
You have to search for the show you want to watch every single time you want to watch a new episode. Every single time you want to go to the next episode or keep watching something on your watchlist, you have to specifically search for it. It’s difficult to fast forward or rewind because it only lets you do it in increments of 10 seconds. It’s nothing like Netflix in terms of ease of use and convenience. It settles for “good enough” and “that’s not my job” and you are instantly reminded why Netflix is the industry standard for online streaming. This app is garbage and the only reason I have it is for Game of Thrones like 75% of the HBO Go population. I’m only writing tho review and rating the app so the developers and HBO themselves may see it and recognize they have some serious work to do. Take pride in what you make.
Adding two UI features would be a tremendous improvement: 1) Download content to watch offline. I do this with Showtime, Amazon Prime, and Netflix to have content to watch when I do not have internet access or only have cellular internet access. 2) Autorotate UI based on whether device is in portrait or landscape mode
seriously what’s with these apps and making it super hard to log in. my phone and my ipad are tied to my comcast xfinity account and it’s set to automatically log into to apps that support them. i have HBO my dad bought it just to watch game of thrones. what in the world is a hbo go id? is it something that i make up? or something that y’all give me as a safety ladder in case i get randomly logged out?
The app works fine when you have WiFi and cellular...but how is that in 2019 we’re not able to watch the shows we pay for by downloading them on to a device to watch offline! Developers please learn from other platforms I.e Netflix, Prime, Xfinity...etc...allow for offline viewing! Thank you!
Since update I cannot long in after choosing my provider and update is supposed to make things better. Focus on the app working and not a redesign. Thanks
The only time I would typically use this would be when I am on one the many many monthly United plane flights. Unfortunately there is no steaming capabilities on United airline flights. PLEASE add a download feature to I can actually use the app and catch up on your programming. Amazon, Netflix, etc all have a download feature. Get with the times hbo.
This app would be much more useful if it had offline / download capability.