If I could give zero stats I would. DO NOT WASTE YOUR MONEY!!!! You subscribe and then the webcam never works and is just a black screen. They charge you auto payment every month and if you don't have the original phone/account its impossible to cancel, have to call your bank and pay fee to stop their charges. Even if you cancel same day no refunds EVER.
I recently purchased the $4.99 app on a android device and shortly after switched to Apple. When I downloaded the app it required me to repurchase the app. I contacted customer service to see if there is another way to transfer the account and they were very quick to respond. I did have to purchase the app again, but the refunded the fee from the android device. All told this process took 5 min.
App shows black screens for the last several months (I know the cameras work cuz I can watch online on a computer). Fix please!!!!!!!!!!!
I recall buying just one month, during a trip, so I could see my pup. Apple iTunes just charges you automatically without listing what it is. After wondering for months what the charges were for from iTunes (and trying to find them clearly listed somewhere) I searched and realized I’d been paying monthly ever since. I don’t usually misread this sort of thing, so read carefully before purchasing.
This app used to work and now all I see are black screens. This is unacceptable and a pitiful way to squeeze $5 minimum out of unsuspecting people. I will not be renewing.
Would be ZERO stars if it could be! I thought this app would be cool, to be able to see our dog while he was at the boarding place, but all we see are black screens for all cameras. We only needed this app for a few days and paid the 1.99 and all we get are black screens. Complete rip off!!
This product is a scam. No video cameras work. It’s only a black screen. Don’t buy the subscription!
Spent about an hour - pc windows 7 chrome no luck, explorer - no luck, iPhone paid app - no luck! Not user friendly to this user!
My subscription is paid for a year but the app is acting like I need to pay. It’s not due for renewal until beginning of Dec 2019!!
I had used this app in Oct. But I have been paying monthly since then. I didn’t agree the monthly renewal. I want my money back.