National Geographic

National Geographic

National Geographic

By National Geographic

Score: 1.61
From 1,058 Ratings


A source of endless inspiration for the everyday explorer and the insatiably curious, the National Geographic app reveals new insights into cultures, ideas, and discoveries through high-definition storytelling. Your free account gives you access to a personalized feed of the topics you love. DISCOVER groundbreaking articles by pioneers in storytelling. GET INSPIRED by award-winning photos. WATCH over 3,000 captivating videos. EXPERIENCE our rich history through curated archives dating back to 1888. --- National Geographic App subscription offer details: - Annual subscription: $19.99 (12 issues) - Monthly subscription: $1.99/month (1 issue) - Single issues: $4.99/issue - Subscriptions do not include content from magazines published by National Geographic Partners, LLC other than the National Geographic magazine. • Payment will be processed through your iTunes account at confirmation of purchase. • Your subscription will automatically renew per the billing cycle of your subscription (i.e., monthly or yearly) 24-hours before the end of the current period, and your credit card will be charged through your iTunes account. • The renewal charge for your Subscription shall be the same as the original purchase price, unless you are otherwise notified in advance. • To avoid the billing of fees for the next Subscription period, you must switch off your monthly or yearly Subscription at least 24-hours before the end of the current period. • You can turn off auto-renew at any time from your iTunes account settings. • You will not receive a refund for the fees you already paid for you current Subscription period and you will continue to have access to your Subscription until the end of your current Subscription period. • National Geographic provides no refunds and you may cancel auto-renewal at any time. All sales are final. • After purchase via iTunes, you will have unlimited access on this device.


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Canceling Two Subscriptions

Dear Nat Geo—loved your magazine all my life (50+ years). I purchased two digital subscriptions this past Christmas that I have now canceled. Your app is ridiculously difficult to navigate and lacks adequate documentation for subscribers. I have been asked multiple times to link my account—which I have linked multiple times—or to subscribe to newsletters—which I subscribed to multiple times. My other subscriber can’t get past the requests to link her account. Multiple links but no access. Such disregard for your customers does not merit my money.
By Dqkate

Had to Unsubscribe

After paying monthly for years but unable now to open content, I wasted 2 hours with Apple support until we determined the problem was with the app. I can’t even get into a discussion with the app developer; can’t get an email sent to me to fix things; something is screwed with the settings and I refuse to waste more time.
By Gone....

Don’t subscribe until app is fixed

Nat Geo is excellent. The Nat Geo app is a failure. How can a magazine launch an app the does not allow users to open, read and download the magazine cover to cover?
By Fix the App 😟

Malfunctioning Sloppy Mess

I’m only writing this because I love Nat Geo magazine and they need to know their app is a shameful was to treat their community of readers.
By Bob Anagram

Where are the videos?

I am a continuing subscriber to NatGeo magazine and will be one for the rest of my days. However, their app does not live up to the excellence of their publication. It is terribly frustrating that NONE of the videos will play within the app. They play just fine on the web page. Ten months without an update is inexcusable. Please, fix the app so we can enjoy the videos embedded within the articles. It is also annoying that when you are looking at a group of photos within an article, you can’t swipe through them. Rather, you must exit each photo before viewing the next. A nice look but a faulty execution. I sincerely hope the next update will place function at the same level of importance as form.
By ToraKo888

Worst app ever

I canceled my subscription and will never purchase this magazine, due to this awful app as everyone posted here, and unbelievably bad customer service. They never responded to my request.
By gopen55

If only there were another magazine like it

It took me 4 days to get the IT department (no joke) to resolve my changing email addresses since the last time I subscribed. I wish there were another magazine as valuable as Nat geo. If you’re fine with smithsonian alone then don’t do digital Nat geo.
By Benparsons

Please bring back the old app

I will not be renewing my subscription until they bring back offline viewing and make the app feel like a magazine again. This version is terrible as it fees like a (bad) website.
By ND Frank

Goodbye NG

No ability to download issues for offline reading. All issues that I paid for and downloaded are gone from my iPad. No app update in 10 months. After nearly 40 years, I’ve let my print subscription lapse. Now I’m deleting the app. Goodbye NG.
By BlitzentheBerner

The worst app for a great publication.

What happened ? Why are the printed and online versions of National Geographic not more intimately connected? This app is well below the NG standards. Even the millennials can’t use it effectively. In all seriousness, NG should scrap this and start all over again. Incorporate all the National Geographic partners and create a world class application or be lost to the historical pile of forgotten American publications. Maybe this is an opportunity for a new company to replace or take over National Geographic?


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