We love it, but we keep having troubles with it syncing with ITunes. The Devepment Team is working on it for over a week, but still no response. So I paid again just to be able to use it.
This was a great app!! Never had to sign into my computer! However the new update has ruined the app. Cannot see who the payee is as the screen is too high. Also can't change an entry from Expense to income, again screen to high. PLEASE fix this! This app made my life so easy and now is a hassle
Been doing budget beginning with Larry Burkett paper, progressing to desktop-MYM, to Mvelopes thru period of 33yrs. Mvelopes drastically changed time required and also involved my wife thru smart phone app. This last smart phone major update gives much more mobile power, dependability, than last even though it was mini awesome. 7/2019-update, after updating to Mvelopes 4 several times thru test flight, things were slow on mobile, then last month(Feb/March) I could not even get my accounts and finally could not connect to srerver to download app 4. There was no chat, only email to let them know. 3/5/2020-update, they had finished Mvelopes 5 testing and gave email they would be upgrading everyone beginning in two weeks. They offered to upgrade anyone that wanted to do earlier. I emailed back and they sent email back that I could upgrade that night. Once I upgraded I noticed immediately the speed Elias light years better than what I had with 4. Only noticed a few envelope were in different groups which I could fix easily. I also received email apologizing for difficulty, they had to redistribute their resources during final push but would be resuming chat now. I am glad I waited, THANK YOU MVELOPES, IT WAS WORTH THE WAIT AND ANGST! I understand rebuilding the new application framework requires a lot of resources. I am glad you stayed the course. I look forward to seeing the smaller features being added now that the base is complete...like favorites in inbox section when picking envelopes.
My main bank account still does not upload all transaction. It still shows same balance for last 6+ months.
Great product concept but the continual technical issues is insane!!! It will affect your ability to use and have access to your data and it’s the most frustrating thing ever. I have used this app for several years now but it’s time to move on. I even recommended the product to a friend and the technical issues kept them from moving forward. Update - I changed my review from 2 stars to one. I am constantly submitting tickets to resolve things and you get a system response that they are looking into it with no further follow up. They transferred me to Mvelopes 5 and I lost all my envelopes, all the notes and receipts I had to transactions, everything was fine and balanced. Who has time to do things twice?!? You have to work hard to keep up with things the app should be doing for you.
I agree with these other one-star reviews. Functionality just isn’t there—I’ve been waiting on the upgrade to v 5 for more than a year. The solution has been to use v 4, installed via TestFlight every couple of months. Now I can’t log in at all. I’ve received some instruction from tech support but their solution doesn’t work. I’ve had to check back in with them because they don’t get back with me.
The support team sent me an email saying. Good news. My account is now updating. It isn’t. Add my accounts. Try to sync. The accounts disappear. They replied to my previous review saying it was a bug. They would love to work with me. To fix. But then review disappears. The app doesn’t work fix it. Stop manipulating the reviews
I used to love this app. I even paid money to be a subscriber. Then they botched the transition to the new platform and I waited a year for them to work it out. I’m now trying to turn off my auto renew and was just told through customer service that they couldn’t, and that I would have to wait until it renewed and then cancel/request a refund. If you are considering this app, unfortunately I have to recommend that you run while you can.
It is working for us. It makes budgeting so much easier.
We used Mvelopes for a couple of years, but ran into issues when they switched to version 5. We got stuck in version 4 . I looked at lots of different apps and decided to switch. I only lasted a month before switching back. There are lots of features on mvelopes that the other options don’t have. The two main competitors also seem to have the same issues importing transactions because of the increased security measures. Since switching back, mvelopes has reactivated the chat support and I saw a phone option for higher level subscriptions. Hopefully they have worked out the issues from the update to version 5 and all will be well.