I like the simplicity of the app and how it is organized. It’s very customizable and is just the bare bones of the envelopes money system (the other similar apps are too complicated and have too many unnecessary features). However, the app rarely updates your transactions. Mine take over a week to process and it’s incredibly frustrating. Especially when you are trying to budget for the month but are over a week behind on your transactions, so your envelopes aren’t accurate. They also update in batches, so when it finally updates it will add 6-10 transactions that were days apart. So annoying. Needs improvements.
This app was one of my favorites for awhile and I recommended it to several people; however, the functionality and performance has decreased over the last year and I perpetually have issues connecting to one or more of my accounts. This has been especially true in the last 2-3 months, and has become increasingly frustrating. I expected a bit more, paying $6/month, but the efforts I have made to reach out for help have not been responded to in a timely fashion, and almost never provide any explanation or apology for the inconvenience. Sadly, I’m going to have to break up with mVelopes for now. Great concept, but lacking in performance and customer service.
Buggy and user-unfriendly, Mvelopes appears to have been made by a team looking to disenfranchise an entire population of tech-savvy, time-conscious budgeters. This is a late ‘90s app masquerading as a modern experience. I put up a month’s subscription but couldn’t stomach an hour with the app’s frustrating, mind-bogglingly anti-intuitive interface. I’m running back to YNAB with open arms.
My wife and I have had mvelopes for about four years now. It’s a one of a kind app that aids our digital envelope budget. For the most part the app has been good with minor hiccups during new version releases. I started having issues when iOS 14 came out. I can’t log into the app from my phone. I have emailed support and they couldn’t figure it out so they sent it to development support. I haven’t been able to use the app for over a month with no end in sight. I do not recommend this app until they fix this issue.
I attempted to trial the service and instead it charged me. It took me forever to figure out that I had to go online and submit a help desk ticket. Sadly, I paid the money to try it out and never even could use it because of invalid account issues when I have proof of purchase. Do not use or buy this!! Horribly customer service!!
My husband and I started using mVelopes before we got married, probably in 2006 or 2007. At the time, mVelopes was brand new and briefly offered a lifetime membership, which I bought for something like $120. All these years later, it is still helping us manage our money. It’s one of the best investments I’ve ever made.
I’ve dealt with so much with this app over time. Now I can’t resubscribe from mobile app or website. There’s no way to Submit. What is up with these developers.
In theory this app has EVERYTHING I’m looking for in an app. Particularly the way you can set aside money out of your envelopes to pay credit card bills later. Also the reports function is awesome for locating particular purchases. I’ve been doing an excel spreadsheet for years and this app seemed to do everything I need it to and I desperately want to simplify my budget process. I saw a lot of bad reviews since the version 5 update but figured enough time had passed for them to work out the bugs. And I’m so sad they haven’t. My most recent deal breaker is that I had 2 deposits come in that I assigned to “unallocated funds” but the balance of “unallocated” remained at zero making it impossible to do my monthly budget. A few emails to customer support didn’t resolve the issue. (Although I’m still giving them 24 hours before I call it quits). The other thing is I was unable to get my envelopes to balance with my actual accounts (yes, I was taking into account items that hadn’t posted yet). Sounds like they need to go back to the former version of the app or at least use the programmers from that time frame. This is seriously the BEST budget app I’ve seen if they can work out the bugs and make things balance. I will gladly pay a monthly fee for this if they fix the bugs. Update May 23, 2020 Update was supposed to add a feature that made it easier to balance accounts. Instead, when I open the app it won’t let me login unless I subscribe. I’m ALREADY A PAYING CUSTOMER! I tried to resync purchases but it’s an endless loop that doesn’t let me access the app. I even tried cancelling my subscription and re subscribing. I’M SO DONE! When I finally did cancel my subscription the iTunes message said I should have access until the end of my already paid month—nope! Desktop version locked me out immediately. Pull your heads out developers! You have a great product that you’re killing. February 23, 2021 Thought I’d come back and check reviews to see if the product works now. But it looks to be the same issues. Please just roll back version 5 and get 4 up and running again! Then test 5 before releasing. This company could make bank if the app worked! Seriously rooting for you to fix this! So many good features....
The app is messing up monthly if not weekly for us. We pay for the subscription so fix the app and make it worth us keeping
The company ‘had’ a pretty good software. It had helped me balance and keep our budget with multiple accounts. I was their client for YEARS. However, once they changed platforms , my budget has spiraled out of control due to errors keeping my accounts syncing and a huge learning curve to try to make sense of the surprise import to the new platform. I have tried to be patient, for going on over a year or more, waiting for a permanent resolution. It’s been piece meal, a temp fix and broke again and again and long periods of waiting in between. Last open ticket, I was left with “we’re” working on it and manual import instructions! Even then the accounts wouldn’t balance. There used to be an urgency with their support that followed their mission to help people balance their finances and live a more stress free life! Wish they’d go back to that. Bottom line, if you have multiple accounts to sync, DON’T use this. Otherwise for a simple account and basic budget, it might work ... maybe.