Suddenly downloaded content is not available offline and it’s a mystery to me how I would even view the latest edition. What’s up with this app?
I used to use this app regularly Then it was ‘updated’ to something horrible. I have to be a current subscriber to even SEE my past issues. And you are asked to make a second log in to Maz. The app can’t find my subscription. And Maz has one tech to ‘help’. The digital copies now show up WEEKS after the mailed issues. And those are just the issues with initial log in. Once in the app you can no longer see past issues without ‘scrolling’ through covers that don’t load quickly.
II can’t even see what I am typing this. Review! That is how well this works
Renewed via the app. Cannot access magazines. Tried everything.
As others have said the Fall 2020 issue has never been loaded into the app. We paid for it but they according to the app developer Vogue hasn’t loaded Fall 2020 into the app. Called Vogue and left 2 messages but it still hasn’t been loaded into the app.
It’s SO disgraceful that you keep emailing people with products WHEN YOU DON’T DELIVER THE PRODUCTS ALREADY PAID FOR. I’m filing a complaint with the NJ Dept. of Consumer Services for theft. I paid for an issue that you claimed was available in the app. It’s not. I have emailed through your webpage for Contact Us several times. No one responded. I have called. No one returns my call. I am done. My next steps: 1. Filing a complaint with the Better Business Bureau 2. Filing a complaint with the NJ Dept of Consumer Affairs 3. Going public with 9 on Your Side Fix this problem. Now. I realize that you have decided to stop publication and are going out of business, but that does not preclude behaving ethically until then.
I lost all my magazines when I stopped subscribing. I paid for them, I should still have online access.
As a follow-up the my original review—do not subscribe to this magazine. You will not receive what you purchase. I have tried to contact them via email, phone, message through the app, and their Facebook page. They do not respond. The current issue of the magazine has been released, and even though I have paid through 7/21, I cannot access it. The developer has been responsive, but they direct me back to the magazine. Do not waste your money on this, because you will receive nothing! Vogue Knitting Magazine announced earlier this year that they would be cutting back to two issues per year. In view of the current economic situation, I completely understand this. However, I would have appreciated an email from the magazine letting me know about this. I had to Google it online to find out what was happening. Now I am unable to access the new issue which is just come out for fall 2020. I get no response to my questions about this. My subscription is paid through July 2021. This should not be happening.. Buyer beware.
Fall2020 not shown as available so will not load. Previous issues were noted to download when available.
My September 2020 renewal resulted in my receiving no new issues and I was cut off from the two previous issues. Support for subscribers is by email only and the responses are all templates, no helpful or valid info. I’m trying to get a refund through iTunes.