I’ve had digital subscription for years. For the past several months I’m unable to read offline. Help!
I love everything about this magazine! It is the cornerstone of the American Way! I am obsessed with Interior Design & I was also able to design pools with conscious materials last month with 1 2 page spread. I plan to give subscriptions away as stocking stuffers this year because I am big on buying American these days & I think this magazine boosts the way of the family with wholesome products! Can’t wait for next month’s issue. Bravo!
Bh&G used to have a better app. This app does not immediately open the magazine to where you left off - you have to click through a few screens to get to where you were. And when paging through the magazine, you often get a blank page and a spinning wheel - even when the magazine has been fully downloaded. The wheel doesn’t go away until you swipe back a few pages. You may get the blank page when you swipe forward again. May need to try a few times.... Good content, the app is just meh.
I’ve held an account to BH&G via iTunes for several years & can’t believe that an app could be updated & then be provided with directions that don’t work! I’ve followed all the directions given to previous disappointed subscribers. It simply doesn’t work. I’ve put in in email as requested but it says “the user doesn’t exist”. I’m so very disappointed with your app development team!!
Updated the app and it’s utterly broken. I can’t restore my purchases through iTunes so not only can I not get the most recent issues, but I can’t access the older issues I’ve paid for. The “Restore iTunes Purchases” instructions IN the app don’t work, then I tried the instructions that the developers left on other poor reviews and that didn’t work either. I’m letting BH&G know that this app is costing them customers.
No instructions on where to find account number to restore old purchases. By the way- your account number is the first 9 numbers after "BHG" on your mailing label. Once I got into it that way I still only had the last three issues available. My subscription is so old that the email connected to my account number isn't even around. There is no way to update your email address- only the password. And to update the password they send a link to -guess what- your email!!! I've had so many issues when they update these magazine apps over the years. Every time I try to use it there's a new update and I start from scratch. It's SO frustrating. The "help" section has NOTHING! Please fix and restore our old issues and make it more user friendly.
New application is useless. Get this fixed!!
I updated this app and the instructions for iTunes subscribers simply do not work.
The frustration is not worth the price.
I’ve been a subscriber for years and your new app doesn’t recognize my newly paid iTunes subscription renewal. Get this fixed immediately, or I’m gone forever!!!