By Dow Jones & Company, Inc., publisher of The Wall Street Journal.
I haven’t been able to connect to ereader for past 2 weeks. Please fix your bug!!!!
The App is now useless as there is a bug that block you from reading articles. Even though we have a full paid subscription it constantly wants me to log on because it says I have no paid subscription. And it seems from the latest reviews this is a common problem that Barrons is doing nothing about to fix! Really not a way to treat trusted subscribers for a 20 USD a month subscription.
App does not work despite repeated calls and correspondence with customer service. Furthermore, they show no interest in helping a customer who has been a subscriber for decades. Problems started after they double charged me and I requested a partial refund. Since then, no on-line access works even though I have a valid subscription. A once reliable publication rips people off with no apologies.
Content good but very annoying pop up with the recent update. Turn it off!
Got Barron’s IOS app on my iPad couple of weeks back. Image that show up in the dashboard and articles flicker at different rates. This is prominent when scrolling. And I had the App freeze on me, not responding to any of the actions when reading one of the articles off of the dashboard. Had to restart to get back into.
I’ve been a Barron’s reader for 20 years, but this app is so glitchy and annoying that I am going to cancel. The app malfunctions all the time - you can’t read an article without video pop ups literally popping up every 30 seconds, even though you never clicked on them. It will happen 10 to 15 times during a short article. I’ve contacted them many times and they have never responded.
I am looking at Barron’s (version 5.2.1) on an IPad Air 2, running IOS 14.0.1, and in the top stories tab, the pictures flash incessantly. The articles have also become unstable, as i frequently get hung up(can’t scroll up or down) and I have to close the app to unfreeze it.
On the iPad, pictures have started flashing. They keep flashing. They don’t stop flashing. Please fix this bug.
The app is painful. Pop up ads never go away and intrusively interrupt you trying to read the articles. Content is good, but they need to fix the app.
I am appalled - the app continuously reminds me that I am trying to read an article that requires an active subscription which I have, it promptly redirects me to a log in that never appears and keeps me in a loop. Absolutely useless.