Useless articles like what Disney Springs restaurants and shops are opening seem to be space fillers. Please, Give us real local news, not Raleigh and Orlando.
Hardest to navigate of any news site anywhere. Near-impossible to cancel subscription.
For day to day news coverage, the app is top notch. But it’s frustrating there’s no easily accessible search function.
Stories on the main website and in the printed paper don’t show up on the mobile version. Eg The news obit on Polly Paddock. Just one example among many. Is someone not tagging stories correctly? Or is someone curating (not especially well) what shows up on the app?
Every day you ask me to download the app. 2 or 3 times a week I am unable to download that day’s paper so I go without. I understand you are short-staffed but my $139/ year is not looking like a value.
I can’t read the paper anymore. When I open the app two panes come up and I can’t close either one. Im Forced to read the articles that show to the left and can’t read the paper as if I were holding it. I am very tech savvy and this has me screaming at the screen. God help my husband . He just quit trying and goes to Facebook for news. We will cancel after this renewal ends.
I have been a loyal subscriber of the Charlotte Observer for over 20 years. However I am now so frustrated with the observer that I am going to have to find another news source. I subscribe to the paper delivery and have tried to move to the online version but their app does not work with my iPad. The paper delivery of the news paper has been gradually diminishing week after week. Despite my constant complaining I am now only receiving the Sunday paper and have been forced to the online version for all the other days. The online version works on my iPhone but it is difficult to read the entire paper on my phone.....so I either continue as is and go blind or I find another news source that is comparable with my iPad.
30 year subscriber, print and electronic. Will NOT renew. How stupid can this organization be? It has been a good run. I suspect they won’t be around much longer anyway. It is official. I am done with them. Got worse and worse. I will read Washington Post and ignore local Charlotte news and politicians. Good luck with that fellow citizens!
Just learned today since there’s no Saturday paper anymore, the app doesn’t even let you read the e-edition! It takes you to your browser to login AGAIN. Totally useless, just like their Customer Service .....
Does not focus