This is easily the worst app I have ever tried to use. Sure, it’s swell to get news notifications on my phone, but when I click them to read I get nothing but spinning. Home feed doesn’t work and never has. Have tried clearing cache, deleting the app and reinstalling, praying to the Spaghetti Monster…you name it. I just want to read the f’n news. I’m going to delete the app again and rely on WCNC notifications for local news, because this is pointless. Get a grip, Mcclatchy - when even the Gaston Gazette can put out a better app than you can, you’ve got issues!
The app is pretty clunky. Is seems like anytime I click a link in any article to read another article that it is referring to I am always asked to sign up for a subscription or continue to log in. The thing is that I am already a paid subscriber and obviously logged in. Also they repeat the same article over and over to inflate the appearance of their reporting. Come on gang, get it together.
Update: Still the worst news app I have. I get popups with “breaking news,” click on the popup, and then it slowly loads the app homepage. Never goes to said article. Edit: Still one star. I reinstalled as requested, and it’s still horrible. I was also asked to contact them, which I did not do. Not sure how any outreach would fix a bad app. Pop ups do not open when tapped on. App freezes for no reason. I appreciate the need for updates, but this was not tested well before rollout.
Half the time the app does not open. I have to resort to reading the e-edition by the web address.
You click on a story, start reading, and in five seconds the app jumps back to the home page. No app update in four months- they aren’t even trying. No wonder newspapers are hemorrhaging subscribers.
Seriously, nothing happens with having to wait. You can see the text you paid for behind the icon, but you have to wait and wait.
Whenever I get notifications about stories, it takes forever and a day for the story to load. A news site is not supposed to function like this. Deleted into this is fixed. 13 Mini with iOS 15.
Ever since Apple released iCloud private relay for iOS 15 the app never loads if iCloud private relay is enabled. This is super annoying having to turn off the feature just to use the Charlotte Observer app. Please fix to bug in the app.
Content doesn’t load
Their latest refresh of the app made it useless. Pages don’t load and when they do, the front pages of the app has stories that are months old. It’s like they forgot that the app exists. Update: clear browser cache, they said. Installed on a brand new iPhone, cleared the cache, and I got “error fetching feed”. Everything else on the internet works fine. As far as old articles, whatever is being used as a date index isn’t working. Some of the articles seem to be undated in the database, so they never age off. A clear sign of that is articles that say “0 months ago” in the caption. Phone models: iPhone XS with iOS 14.8, iPhone 13 with iOS 15.