30 percent price hike?!
For the second time this year while using this app, we got messages data not available. I was in a two day, endurance race, and they capture day one accurately. Day two is nowhere to be seen.
Race monitor has always been bad and I’ve only kept it on my phone for times when the race weekend wasn’t on race hero (rare). Last weekend seemed like one of those so I found the race on race monitor, but had to get a subscription to follow the race I was entered in. Fine. $0.99 for one month then I’ll cancel. Well, if you want to see your individual lap times you need to pay another $4. I’m in too deep and out lap timer was broke, this looked like it. Fine. Well 30 mins later the race popped up on race hero. For free. And it charts lap times. Has better sorting by class. Tells you who’s in the pits and who might be out of the race because they’ve pitted so long. And gives you track communication like black flags by car number. Oh, and it’s just more attractive and easier to read. And free. If race monitor wants to have a chance they need to check out race hero and get with the program. I want my $5 back. And you, save your money and hassle and get race hero.
I have tried for four years to cancel this via PayPal, Apple and Racemonitor. There is no cancel button and then I think I have canceled it but I get another charge a month and half before the date. This is ridiculous hard and no response or very little help just tossed over the fence. I have spent a stupid amount of time every year to get rid of this as we haven’t raced since 2018. Please someone help!
The platform performs poorly. The logical steps are not so logical and the back button is missing a few windows so you have to press q thousand buttons just to get to one screen. I’d pay double for a platform that actually works. Get rid of the 1 dollar version that does nothing please.
I had issues viewing individual driver’s details. After reading some reviews it had me nervous that it maybe a glitch and wasn’t showing my paid upgrade. I did the “contact us” through the app and with a few days heard back and the issue was resolved (user error). Extremely wonderful customer service and almost immediate replies. Gave 4 stars because it’s a little hard to learn how to maneuver through the app but again … more than likely the user. 😆
I have this App on my iPhone X and want to upgrade to the plus version to utilize the added features. The problem is I can’t find any way to accomplish this within the App itself or through the App Store.
Great app if you love to continuously renew your subscription with a buggy app that fails to support drivers & crew alike. Purchased an annual subscription 3 times this year? Sure, go ahead and “restore” it once more. It won’t work.
Used be a good app when no other was available. Seems now you can’t find results easily, no schedule shows up. The other popular app seems to be a much better choice. I have been paying for quite some time and I will be cancelling my account because it gets frustrating trying to figure out what group is racing etc.
App hardly ever works even after buying a subscription still no difference.