Orlando Sentinel

Description

Now there's a simple, elegant and customizable way to get all of the Orlando Sentinel's exclusive, in-depth local reporting on your iPhone and iPad. FEATURES: • Stay informed with Orlando's best source of news, sports, business and entertainment • Sign up for push notifications to get the latest news from our newsroom as soon as stories break • Enjoy exclusive videos and photo galleries • Edit the section list to be in your preferred order • Save must-read stories, photos and videos for when you have the time to enjoy them • Keep track of what you've read and what you haven't with Progress Report • Turn your device sideways for an entirely different visual view of the news (iPad only) • Get the latest breaking news from our newsroom in your notifications • Share stories easily with Twitter, Facebook, or email • Offline reading: Download and read content offline • See your progress: Articles that have been read are greyed out to make your reading experience more efficient SUBSCRIPTION DETAILS: • Download the app to enjoy a sampling of free stories each month. For full access, try a free month of Unlimited Digital Access to the app, the Orlando Sentinel website, and our eNewspaper; then it's only $7.99 a month. Make sure to create a registration while in the app so you'll be able to log in to the website and eNewspaper when you visit them in web browsers. • Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable • Your subscription automatically renews each month unless auto-renew is turned off within your Account Settings at least 24-hours before the end of the current period. • Your iTunes account will be charged $7.99 for renewal within 24-hours prior to the end of the current period. • No cancellation of the current subscription is allowed during active subscription period • You can read our Privacy Policy here: http://www.tribpub.com/privacy-policy/ • You can read our Terms of Service here: http://www.tribpub.com/central-terms-of-service/ • Questions about your subscription, including adding or removing Web access to the Orlando Sentinel website from your app access, can be directed to Customer Service: 407-513-4055. CRASHES / PROBLEMS? We've been working hard to fix any and all crashes in the app. If you're still experiencing crashes or freezes after installing this update, please contact us at customer_service@orlando.cust-serv.com. A quick email to our support team helps our developers identify and resolve crashes faster.

Reviews

Buggy, hard to navigate

This limits the number of stories you get. Navigation is terrible. Pictures are displayed too large. Often, you see the same articles and pictures for days on end instead of fresh news

---

Great way to keep in touch as a former resident

As a former Central Florida resident with friends and family still in the area, it’s a great way to keep in touch as to the comings and going‘s and notes of interest in the area. More than once I’ve been told I know more about what’s going on in the area than those that live down there do. The only thing that I miss is the way it used to be organized because to me it is now a little bit harder to find sections of interest that I used to enjoy reading. Other than that I enjoy the app.

---

Reached my limit with OS

Very frustrating. I have a digital subscription, which charges me without fail, but it never stays logged in. I receive alerts that I can’t actually read in the app. They open in Safari. I’m repeatedly blocked, saying that I’ve reached my monthly limit of free articles, prompting me to sign in. I sign in, but I still can’t view the articles. I can use the app fine, if I’m just browsing, but opening a targeted article never works. I have to search for it, defeating the point of the alerts.

---

Can’t find Sports schedules

Can’t find sports schedules.

---

Where is the news?

New app is awful. There is no content. Lots of pictures but no information. The paper has been deteriorating for years. Please somebody buy it and rebuild.

---

Oh my god they did it

It’s finally fixed. The app works! Thanks Tribune

---

Freezes Constantly

The app constantly goes to a white screen when you click an article. This has been an issue for months now. And then they expect you to pay for the subscription

---

Authentication issues

It’s hard to express just how rude and horrible Orlando Sentinel customer support is. Install the app, have an account issue, and try to call them, and you will experience it for yourself. I signed up for a digital subscription, received my confirmation subscription email, and then tried to login. Couldn’t. Couldn’t create account because they thought it already existed. Couldn’t reset the password because they didn’t think the account existed under the same address their system said already existed. After several calls of people who wanted to talk over me without actually listening so they could close the ticket and not actually address the issue, I ended up canceling my subscription. Never again. One of the worst authentication setups and customer support organizations I have ever had to deal with.

---

The worst news app ever

This is the worst news app. It only allows you to see a couple of articles and then tries to force you to pay for more. I just go to the local TV apps and get the get there. This newspaper used to be a great paper but not anymore. I was a subscriber for over 40 years and dropped it last year.

---

Well I tried it again!

I should have known better. All I wanted was yesterday's Scott Maxwell column. You would think that would be a snap... Scott you ought to write a column on the digital side of the Sentnel. No perhaps you shouldn't on second thought!

---