Need to send a fax now? Start faxing in minutes with the award-winning fax app from eFax – the online fax leader with 10 million users worldwide! Turn your iPhone and iPad into a portable fax machine. The eFax faxing app provides the easiest and fastest way to receive, view, edit, sign and send faxes wherever you are. No set-up fees or long-term commitment required – eFax makes mobile faxing simple. • Choose a local or toll-free fax number • Send faxes to 200+ countries worldwide • Receive and read faxes easily with enhanced viewing options • Edit and sign faxes with the touch of your finger • Scan documents with your camera and upload files from Google Drive, Box, or Dropbox • Include an optional custom cover page • Save important documents in the cloud with unlimited storage and access faxes anywhere • Print faxes using Air Print • Forward documents from your phone by fax or email • Manage personal and business contact lists • Fax by app, email or website The eFax app works with any eFax Plus or eFax Pro subscription. New users can download the app and sign up through iTunes (in USA and Japan) or through the eFax website. eFax Plus Subscription Details: $16.99 monthly recurring fee includes 300 fax pages per month, and your choice of local or toll-free fax number. Subscription fee will be charged through iTunes when you confirm your in-app purchase. Manage your subscription and turn off auto renewal in iTunes. Monthly subscription will renew automatically unless your subscription is canceled in your iTunes account and auto-renew is turned off 24-hours before the end of the current period. Accounts will be charged $16.99 for renewal within 24-hours prior to end of current period. No cancellation of current month allowed during active subscription period. For terms and conditions see https://www.efax.com/legal#agreement. We appreciate your eFax reviews and feedback. Please email us at iOS@efax.com. Download the eFax app to fax from iPhone today!
For anyone interested in their free trial, use anything else. We live in 2020. Any business model that requires you to call or chat with an online rep in order to cancel your trial is unethical. They make you wait 10+ minutes to get connected with anyone online. After that, they ask you dozens of questions with a minimum of 2-3 minutes in between each response. It’s a dirty business model that clearly preys on people who don’t have 30+ minutes to spare during the day
After reading all of the reviews I thought this would be perfect to attach my signature to documents and send them out while I could be out doing other things. After about 2 hours of nothing but trouble and already being charged $16.99 I decided to call them. The person I spoke with spoke very poor English, also understanding a very limited amount of English. While on the call I was placed on hold multiple times and finally he came back and told me they were having technical difficulties. While I was on hold I went ahead and canceled the service through ITunes. It was active for about 2 hours total but I was still charged the 16.99. I asked for my money back as I had canceled the service already and definitely would not be using it again. I was placed on hold again. He then came back and asked for my fax number, so I said wait, this whole time you haven’t pulled up my account the first two times you asked for it?? He said he apologized but since I ordered the product through ITunes I would need to contact them regarding the refund. I will be contacting my bank to issue a dispute. Horrible experience!!
Glad to be able to publicize this update in which I must praise “Dee” who contacted me via email and demonstrated that Efax is a fair-minded, customer-valuing, quality business that uses good business practices that promote customer loyalty and positive word-of-mouth consumer advertising! A positive handling of my questions and request and the unexpected extension of a customer courtesy on the part of Efax proved to me that the administrative agents of Efax are as “user-friendly” and reliable as the app itself which I find to be an efficient, inexpensive entrepreneurial dream-come-true! Efax cares about its customers and offers a quality product that is highly affordable and amazingly useful! I’m so impressed and highly recommend this app and this Company! Both are awesome! #VeryTrueFax
Good but tech support via phone is a long wait
I attempted to use the app and it will not send any of the attachments added to the fax. Just the cover page. I call customer service and told them the situation— I have attached 8 pages, however, it is only sending ONE page, the cover sheet. He goes through my file and takes a look at the account. He then proceeds to let me know that “everything is working fine, I see here that the fax went through perfectly”. Confused, I ask “wait, how many pages?”, he says “one”. Seriously. Was this guy not hearing my complaint in the first place? JUST THE COVER SHEET IS SENDING, I AM NOT ALL SET. I ended up thanking him and told him I would figure it out on my own. I then attempted to use the online portal to send a fax instead of the app— DIDNT WORK EITHER. Edit: I got a notification from my bank that I was overdraft in my account due to charges from this app. Although I was on a free trial basis, I was charged SEVERAL TIMES, for several failed attempts at faxing. I called customer service a total of 3 times in one day. Come to find out, I was charged back to back to back for faxes that hadn’t even gone through. I really wanted to like the app but it’s a HARD PASS. I’ve already unsubscribed. The only positive thing I have to say is that they are willing to refund me. Haven’t seen it come back yet but I will stay in touch with them to make sure I get my refund.
I downloaded this app. I purchased credits to send a fax. The fax was never sent. I kept getting an error msg for a number I didn’t put in. I reached out to the support team without any satisfacion. Couldn’t even get my funds returned😟
I purchased the app and for some reason it will not register my email. **In response to the developer; If I try to sign up at the website it will ask for a payment. I wasn’t going to pay 16.99 again to register on the site plus the $10 service fee. The eFax customer service was useless and made me call Apple.
When you open app it says one month free trial. This is not the case you will be charged! And it is black and white only. Of horrible quality. No grayscale, which isn’t mentioned anywhere. Just a money grab, don’t bother.
Faxes are still common in the medical industry due to the lack of security with emails. As such, eFax is a critical tool to send and receive reports. Love it!
Their app I was charged $26 + just to download- they snuck in the monthly charge and then wouldn’t refund after it was VERY slow and didn’t fulfill what i needed. Highly DON’T recommend.