By The McClatchy Company
The latest update has ruined the experience for me. The user interface makes the e edition too small. There is no longer an option to make it fit the screen. The previous versions were far better. This one is not worth the high price of the subscription.
This app doesn’t work anymore. It used to be good. Just like their newspaper. But not anymore!
After they revamped the entire app it’s been nothing but problematic. The videos rarely play on my iPad and the app itself randomly and frequently shuts down. The only way to get it to work somewhat properly is to reset my iPad. Before the upgrade there were few if any problems. The only thing that seems to actually work is reading the published paper edition.
Latest iPhone and iOS and this app still won’t load content. Not sure what I could be doing wrong. Anybody else having this problem?
There isn't even an option to log in. App is broken.
Even after the developers suggestion of clearing the cache, deleting and reinstalling, this app doesn’t load stories. The only thing that happens on the screen is the “processing” circle. The update has broken this app. Very disappointing.
With this update, I can not read the app. It is time to find a new local news source. I use voiceover on the iphone, voiceover reads the screen, but tnt did not think of voiceover users with this update.
I normally would not rate an app based on the companies customer service…But in this case, the two are so intertwined that it’s difficult not to. The McClatchy Company owns the Tacoma News Tribune and many other newspapers. Their customer service is outsourced. And pretty useless. So…If you need help with your subscription, good luck! They are very eager to up sell services but fail at fixing existing issues. It really is sad because I’m trying to help a local paper but their mega owner doesn’t seem to care.
Hate this app. HAve given up using it because it is so difficult to move around on an IPad without continuously having to move in and out of stories.
Very in-user friendly site. Can’t make any account changes without having to call sales where they hound you to not make any changes