There are a lot of reviews on the App Store complaining about Feedly. Some are floated to the top even though they are a year old. Others are complaints about the support model and not about the app itself. I’ll offer a recent and contrarian view. 1. Nothing is free. There is a cost for everything. If you use the app or service and you don’t pay for it, I don’t see why the Feedly devs and company should offer support at no cost just because you “feel” it should be free. Use the community, and other free online resources to get help. Expecting something for nothing isn’t sustainable or scalable for then as a business. Let’s get real folks! 2. I don’t use the Feedly app to read and consume news or articles. I use a different RSS reader that leverages and integrates with Feedly. 3. I use Feedly to search, find and bubble up the articles and topics that I want to follow. It’s a news aggregation service with definable smart rules and automation that do all the heavy lifting for me. That’s what I pay for, and through that lens, this service and app are great. 4. Back to support. Whenever I have a question or issue, Support has been very responsive and timely. Even to the point of getting two or three responses in a 24 hour period during back and forth interactions. Again, as a paid subscriber to their Pro and Pro+ levels, I’m very happy and will continue to pay for this service as it adds value by giving me more hours to my week and more weeks to my year. Saving me this kind of time is worth far more than the cost of the service. FYI, I’m not just a blatant Feedly fanboy. I use Inoreader as well as Feedly for the same reasons and to compare/contrast features to ensure that I’m up on all the latest capabilities of both of these services. For my RSS reading experience, I use Newsify on iOS because that’s the best reading and consumption UI based on my tastes and preferences. The service is reliable, and consistent across all platforms: Windows, macOS, iOS, Android and web browsers. Keep up the great work, Feedly. Advanced, paid users like me love what you’re doing and the rock solid service you provide.
There’s so much I love about Feedly, which is good because I pay monthly for them. That said, the fact that even basic support for their app is behind a paywall makes me embarrassed for them. I work in software and my company has a free version of its software. It’s not as full featured and the queue for support is a lower priority, but often we find bugs from those support requests we wouldn’t have found as early otherwise. Further, their support can’t even be called that. I’ve had to change my usage of their app around it’s flaws, with what you pay for a personal pro account is shameful.
I have been trying to get in touch with support. When I downloaded the app for my MacBook it. Plus not find my existing account w the same email. It made me create a new account. I have totally separate feeds from my MacBook and the iPhone app and no way to merge it! Disappointed In the app and the support it provides unless you pay.
Dear developers, I can’t login the app and can’t open official website on my phone pad or laptop for awhile, don’t know why ..... I have used Feedly for years,I like it, help me please. I don’t intend to mark ONE STAR, just hope you can see this message. A user from Shanghai. No error pop up Tried to reinstall the app Doesn’t work give up I use other app instead sorry
Why is it so hard to get the feed url once it’s in Feedly?
No longer showing any feed as of May 10
App appears buggy. Had to go back to settings, several times, and tenable my choices. In addition, the UI needs improvement.
No auto night mode. its been 8 months since iOS 13 had been released and 11 since its been available for developers. that’s ridiculous
This should be a standard feature. It’s a shame such a great app is ruined by the lack of this feature. I’m gonna be switching to another RSS reader until the devs can add this.
It’s been 7 months since iOS 13 enables this. Slack does it... Reddit, too. They switch modes that match my settings, just like the phone. Please, support this.