The layout of the app is good except for the omnipresent ad at the top of the screen. I don’t mind ads, but it’s annoying and drives me to the web version of the site instead. Take a page from The NY Times how to display your ads in app.
This app for the iPad is so bad, that it is worse than just reading the website. Random things will happen in the UI like suddenly not being able to scroll up or down in a story, but only side-to-side which brings me to other stories that I had no interest in. It’s full of distracting and intrusive ads. Often notifications for stories I received would not open the article promoted properly. I’ve deleted it so that links don’t accidentally open up in the app.
Never update, or you won’t be allowed to read half the stories without paying a subscription fee. They replaced most local updated news with advice, sports, and articles about places to worsen your obesity with expensive food and justify your alcoholism with beer and wine bars. Occasionally they do good in depth articles about abuses of our shifty politicians on both sides of the spectrum. Unfortunately they seem to have gotten rid of most of their reporters, so when something big does happen, they won’t be equipped to cover it. I sometimes miss the comments, but I think they made me irritable most of the time anyway. I’d rather not know how many racists there are around here.
I have been around and around with support at OregonLive about never having received an onboarding email after signing up (not in my spam folder either). I have never been able to sign in because I have never received a “set your password here” link or any way to get an account to accompany my paid subscription. Support has been anywhere from absolutely rude with me to simply dismissive and unhelpful. Last interaction I had with them over email left off with support saying “sending this to my higher ups” weeks ago and I never heard back. But I have been charged for the subscription and sent them proof. I can’t fathom why they don’t care more about customer satisfaction considering the precarious state of local journalism. I care about local journalism, which is why I purchased the all-access subscription to begin with, but unfortunately I still can’t access it.
Crashes on launch again with latest version... Completely incompatible. Sad because I relied on this app daily and the iPhone 6 cannot be OS upgraded beyond 12.5.5.
App says you can cancel anytime in the App Store but there is no where to do that and it keeps charging my card!!!
Was once a free app. Subscription needed for articles now. No thank you.
I paid for a subscription through Apple and still cannot access any of the subscriber articles. There’s no number to call. No customer service. It's a pure scam.
I like format and content, but since they added subscriber content only articles it NEVER remembers I am a paying customer and I just logged in so I have to log in for every subscriber article. Doesn’t seem to remember me and this happens on iPhone and iPad. The fact it doesn’t have Face ID along-in doesn’t help. Arrrrrrrgh!
It’s unfortunate to pay for a subscription and still be bombarded by animated or video advertisements. The adverts are distracting and make it impossible to focus when reading.