Story/headline downloads quit working after IOS15.
App will no longer fetch news feeds. Customer service is completely non-responsive.
Over many months…well, probably years… I spend more time deleting your app and reloading new app…and/or talking to your customer service…than I do just reading the paper. Your management of the electronic version of the paper is abysmal!! How hard can it be for you to provide the daily version of the paper to me? I just want to read the electronic version on my iPad. Wait!!! once again, you’ve got a great new experience for me, but the paper is down (you’re sorry). Try back later. Or…delete the app and re-load. The good news is I can do that in my sleep because Ive done it so many times.
This update is great! Two days in a row I have read articles without accidentally going to story mode. This was especially wonderful for the comics. Thank you! Earlier review: The app has improved greatly. Navigation through the paper is much easier. The only real annoyance is that as I’m trying to expand an article (or especially a comic) to read it, the app opens the item in another window instead of just making the article larger in newspaper format. I realize some people want to switch but it’s TOO sensitive. Switching should require a double tap or a firm push. I had given it 4 stars but the sensitivity issue remains and it’s becoming a nuisance.
It’s always something. Now the e edition will not load. Thanks for doing away with the banner ads. They were sooo annoying! Had to cover that part of my phone screen just to read the news. Thank you again. Now if only I can open the e edition so I can see ALL of the obituaries listed in the e edition. Also you cannot go to the obituary for a person on Kansas.com. Do you guys ever try to use your own app or just wait for the customer to complain? It’s too bad this is the only newspaper in town.
Please remove the ads — if I wanted ads, I would have kept with the other news sources, so please remove the ads since I subscribe.
Especially considering how much I pay for my subscription and they can’t even get my paper here half the time talk about salt in the wound when you finally get desperate enough to resort to the app for your news / access to the news you pay for and you get met with this dumpster fire of an app. 2 years I’ve had it and it’s gotten no better . My free content apps blow this one out of the water so frustrating
There are other good, consistent apps out there for e-papers. This is not one of them!
I agree with many other reviews that things aren’t working very well. I get blurry screens on my iPad as well. Also, when scrolling content in the paper version the screen will freeze. I’ve found if you advance a couple of pages then go back, it works. So in general things are poorly presented.
RIDICULOUS & MADDENING