It keeps asking me to subscribe and I’m already subscribed
Slow page updates, constant nagging to subscribe, even though I am a subscriber and have a logged in session in the app. Publication is not properly formatted for digital consumption within the app and many articles are displayed as web pages instead of app content. One of the worst digital publication implementations I’ve seen.
This is a good newspaper burdened by an opaque and deceptive subscription policy. The deal is you sign up at a highly discounted rate and then some months later (not stipulated) your credit card is suddenly charged a significantly higher amount. You call customer service (Phillipines, I think) and they knock down your rate for a few months and the same process is repeated. Nowhere is it possible to find a clear list of rates or any indication of the duration of the rate agreement. So, you are completely at their mercy regarding rate increases and they do not notify you when they increase. The editorial staff would be horrified that this is going on. Seems highly unethical, I think.
Horrible paper with no local coverage. All AP wire stories. Op- Ed section reads like a communist manifesto. No local sports coverage. It’s bare bones- a15 minute read at most.Was once a great paper- all ads now- don’t waste your time
You have to sign in repeatedly even though you have a subscription. No tech support. Articles are cut off/not displayed properly. When you open an article the wrong photo is displayed. Suddenly stops working and then has to be reloaded.
Courant has been dead for years.
Poor design. And I constantly get a message telling me Ive reached my limit on free articles despite being a subscriber. I also subscribe to 2 other papers and I never have that problem. I am reaching my limit but not in the way they think.
Terrible app too. Pay to read? Give me a break. I would give a negative star if I could.
Two things left out of this article 1) the book “Complicity...” while it was research supported by the Courant the names of the writers should have been included: Anne Farrow et al 2) the school project discovering black governors buried at the Ancient Burying Grounds should mention the school and if I remember correctly it was supported by The Hartford Foundation for Public Giving
I subscribe to the Courant as a commitment to regional news, but am increasingly frustrated by its meagre editorial product and this antiquated and clunky app. I am particularly sick of being challenged to login in when I am already logged in. Come on, guys. You can do better.