The app takes to long to download, to many distractions, content pages pop ups, etc.
Why is your i-pad app user interface so difficult to use? Needs simplification.
I cannot believe you switched formats. Annoy navigate like the actual magazine. Please restore the previous version of the App or cancel my subscription!
The new format is so cumbersome and difficult to navigate. Definitely not an upgrade and they need to change things back or do something better.
We worked with ZINIO to get app running. Works great now. Content and user interface is easy. Library and bookmark features we use often.
We had similar problem as many others—couldn’t access past or present F&W issues digitally. Called publisher, they referred us to ZinioPro. A few emails back and forth and we now have access to back issues and just got April issue on iPad. Zinio support staff very responsive and quick turnarounds. Glad to have F&W going again—let’s eat!
I had no trouble with the previous version but this app is horrible. I’ve literally never been able to use it because the sign in has NEVER WORKED despite the fact that I pay extra for an all-access subscription. Truly miserable.
Consider the completion with BA, Saveur and their ease of access- as others have said, this is worthless. I don't have a user name or password- just used to upload from App Store. Lost a loyal 20plus year reader today.
After resetting my password and ensuring my login information was correct, all that I can view are old issues. The current March edition asks me to buy the magazine or subscribe. This is very annoying because I am a subscriber with issues populated through February. I'm quite disappointed, to say the least.
Like many other subscribers, I also have lost access to my entire library of F&W. I also called customer service to be informed an email with reset instructions would be sent. That didn’t happen. I called again and I was informed it would be escalated for assistance and I would be receiving another email with escalation details and reset steps. I called a third time to which I was informed the previous email with the rest/escalation steps were to use the reset password “ password”. I attempted to access with the rep on the phone to no success which then caused them to say “Since the update, all users no longer have access to their libraries”. So how about an update or option to roll app back to prior version. All we would like is access to our previous libraries. I have another year left on my account. If it’s not corrected, there will be no reason for a renewal.