I no longer get an e edition of the paper. Just these articles. No stats no format. Would give this 0 but it won’t let me send that way
I hate this new format. I loved that I could print off the crosswords from my iPad. I’m out of town for three months in the summer and I read it every day. It’s a struggle to read it now and I’ve been thinking about cancelling it!! What in the world was wrong with the old format???
Too much emphasis on UK basketball and too little on UK football.
It’s not ad driven, subscriber driven.
Not only does the app block stories I have subscribed to there is no support to fix problems. Haven’t been able to access the paper for three weeks with no response from the customer Service department.
This new version of the herald leader is horrible. You need to redo the entire app as it is practically useless👿
The new e-edition is awful. I have to log in with multiple steps every single day, sometimes multiple times a day. Some days it won’t even allow me to log in. What gives? This was supposed to be so much better. Exactly what was wrong with the previous app that needed changing? Are they just trying to annoy us subscribers by having to work harder to get content? In that, they succeed. Otherwise, it’s a bust!
It is awful , the picture is blurred , difficult to sign in , too many ads for a pay online service . Not worth the fee
Regardless of what we were told, the new interface is a huge disappointment. You probably know this. (But we Really like the ExtraExtra.) Latest updates shut us out completely. Haven’t been able to access the e edition since updated my iPhone and iPad apps. 3 days now. Asks us to log in. Won’t take us to the login. Won’t let us log in on the app either. Question: Do you not field test the apps before you send out an update?
My edition has been a bad experience ever since the changed the interface. Used to be a super electronic newspaper. Now it’s almost more work than it’s worth.