New Beta version of app is a huge improvement over the previous clumsy version - which was exasperating.
I subscribed to its on 12/21/2020 and I still haven’t got any papers yet!!! Why??? I paid for Three Month $55.11 and still haven’t received anything and told me I’ll get it’s on weekend and still NO PAPERS!!!! I want my REFUND back!!! Very Disappointed and I’ll never subscribe to this newspapers ever again!!! Very Disappointing Terri
I continue to dislike the new app implemented several years ago and recently updated. I used to be able to easily see and read full articles on my iPad. Now, I have to go through several steps, including downloading the paper, to be able to read articles and see the paper on a full screen. With the most recent update and the policy of not posting a complete article on line, I can no longer finish reading many articles as the instruction to click on text to view the rest of the article does not work on the iPad. I can no longer finish reading articles in which I was interested. Not at all happy with this decision.
Ridiculous that there is no search option on every page. Add it! Also you have to logon al the time. Accept cookies every time. Web browser links don’t even offer to open the app for you like most apps. Poorly designed.
This practice is disgusting. I am already paying $16.95 a month for this news service, and on top of that the Herald has the nerve to include ads in this app. Absolutely no respect for the customer. I am glad to support local news, even if I have to pay more than I do for my Netflix subscription. But this blatant disrespect for the customer leaves a bad taste in my mouth, and makes me consider dropping the Herald altogether.
Hate this new digital app. I want to read the e-edition like a printed newspaper, not an overview of what digital editors think I should read. I can’t download the full e-edition on my ipad. I can only download it from my office computer. What a hassle! Also the same news/articles are being regurgitated for days in a row. Why are you still calling it a NEWSpaper?
I hate the new format or whatever that little 2-3 inch strip is. If this is not improved quickly am cancelling my subscription. Trying to read is more trouble than it is worth.
I’ve been a print subscriber for a year and have never been able to read online consistently. When I try to sign in it either says my subscription has expired (it hasn’t) or it doesn’t recognize my address. Just a terrible app in general.
I'm paying $11/month only because it's local news... and now it also started forcing ads on me now. Garbage!!
App gets in a loop and is only viewable in a 2 1/2 screen. Repeated calls to HL and deleting the app with a reinstall, as suggested by HL, does not work yet the HL takes my money. JLM. Will the HL ever correct the app so the reader can read the full edition on one full screen on a IPad. Currently to have three view on the screen. I’m only interested in the full view. JLM