How am I using it with different people when I kl just subscribed 2 minutes ago?! This is ridiculous I paid $14.00. Scammers
Used chegg for years. Recently they suspect that you’re sharing an account if they sense “an unusual amount of activity.” I have never once shared my account and I have been locked out for 48 hours for them to investigate, all while I’m still paying for a subscription I can’t use. I’ll be cancelling. BYE CHEGG
I’ve been locked out of using the service because supposedly I was sharing my account with someone. When that was never the case, I have a midterm tomorrow nd won’t be able to study using cheg because they locked me out for 48 hours... nd before I got locked out it had me resetting my password every time I would try go into a different question. I’m paying for this service and I’m not even able to use it ?? BE AWARE! chegg has been going downhill ever since it got bought by another company
Made me change my password every time I tried to use it
Yesterday when I first logged into chef using my iPad and worked on home work, a windows pops up and told me that I may have loges in with too many devices that system believe I am sharing an account and advices me to Chang password. So I changed password, and then gained access to the website for like one minute before it pops up again! And then there goes the infinite loop. I changed my account password 10 times and I still can’t use the subscription! At the end I was so frustrated and I made a new account and started a new subscription. Yet today I received an email from Chegg warning me that I might violated the sharing device regulation and is what what what. SHUT UP; We are customers, and we will be disappointed and leave your business. I understand chegg don’t want account sharing activity, but ask your customer how many devices he or she has before sending this kind of email OK?! This kind of assuming guilty email make people sick of you Chegg’
SAVE YOUR MONEY!!! This app is a money grabber! As soon as you make your first month subscription they lock you out of your account for 4& hours in the middle of whatever you may be doing on their website and their reasoning for that is because of “suspicious activity”. HOW AND THE HELL DO I HAVE SUSPICIOUS ACTIVITY AND THIS IS MY FIRST TIME LOGGING IN USING THE APP!!! It’s a disappointment and it’s really annoying! IF I COULD'VE GIVING THEN A RATING OF 0,! I WOULD’VE!!!
I downloaded chegg on my phone and then switched to my iPad to study. When I tried logging onto to chegg for a single assignment it kept giving me a notice saying that I was sharing my account and I would need to reset my password. This happened several times before I called customer service. After 30 minutes on hold I was told that this was a problem on the system and they would reset it for me. Tried logging on again and it said it would probably be deleting me for sharing my information and violating their user agreement. All of this took place over me trying to access three questions. This app was supposed to help me progress faster with my busy schedule and instead it has done nothing but waste my time and money. I would give no stars if I could. I want a refund due to the fact that I received nothing for this service.
Horrible customer service
What on earth is the point in having the app if it just opens the browser ? I was using the browser perfectly fine without the app but because it wouldn’t stop harassing me about downloading and sometimes refused to open the link, I did. Well, the app is useless not only is it useless it opens multiple tabs when you click on another question which constantly makes you reset your password because of the ”suspicious” activity that they caused. I fork over money to use this site and the app yet you people can't even make a decent app. I'm honestly considering using course hero. Not to mention you pay $14.99 a month and you can only ask 20 questions I mean really? If you're worried about repeated question do what Reddit does to stop it. Better yet I think people need to start sharing their accounts and split the cost because it isn't worth the money Update OMG!!! In two days I have had to reset my password 5 times its already at the point where I have no clue what password I'm using. As soon as I reset my password and click to the next problem I have to reset my password AGAIN. Its really irrating when I'm studying for exams. Then when I go to cancel my payment I noticed that they charged me $16 instead of $14.95
Best App ever!! Provide me the answer for so many homework! I have been using it for almost 2 years now, never fails me!