A month ago I cancelled my Chegg Study subscription being that I finished all of my classes I had needed chegg for. In my bank app today I see that they charged me again although I know for a fact I canceled it. Chegg has been great over the years, but in times like this it is inconvenient to be charged $16 for a product I do not need to use.
Can't buy more questions. On the app or on the website. And questions don't renew when they are supposed to
Amazing app with amazing helpers! Definitely worth the investment. All tutors really quickly with detailed steps (:
During this very difficult times, when I’m working full time and try to homeschool two kids at night and during weekends, this horrible company deactivated my account with no justification. They did it on Friday night accusing me of sharing my account. I pay my fees automatically and have only used their books (not even their tutors). They have no evidence for such claims and they added too much stress. I still get rude notes from them as if they were doing me a favor. It took them 48 hours (which I have paid for) to give me access to the books; I called them minutes after I was notified and someone claimed they were going to fix my issue faster than 48 hours. When I called the next day, they were closed. I did nothing wrong, they kept my money and they still accuse me. This is why I need to write this review because what they did to the app appears to be flawed and certainly does not value the customer.
You will get your account suspended for using multiple devices on the same account. Avoid chegg
So not only does this cost 10$ a month and is not included with chegg study. It was unable to solve and low level cal2 integral. Chegg is by far the most garbage waste of money.
Just got my first question answered #cheers big mugs
Chegg is stating that on my THIRD violation that they have spotted a url on work that I submitted. The url was not visible in the screenshot of my work and still somehow I have gotten another violation. Every-time I post a question it gets violated!! I can’t risk my account being suspended over this, especially after I just paid the 20$ monthly fee 2 days ago.
As a college student I rely a lot on Chegg since math is not my strongest subject and need step by step solutions frequently. I have different resources to use Chegg on such as my desktop, laptop, iPad, to my phone but it’s get really annoying when you get constantly locked out for having “unusual activity.” So please fix this it’s getting pretty freaking annoying for someone that’s paying $15 a month as a broke college student.
I have used chegg for 2 years and it’s a great service. But because of other people their system is SUPER SENSITIVE about multiple devices even if it’s only your phone. There is no way to tie your phone to your account so you have to log out of you phone before using your laptop/pc. This was told to me by a representative when I had to call about my account being suspended. I deleted the app shortly after because it’s pointless to keep if I have to constantly log in only to be told my account is suspended. I’m better off using only my laptop.