Cannot restore purchase. I would like to cancel but can’t find how to do that.
App only works occasionally. Just renewed People Magazine on auto renew through iTunes and subscription did not update. Date says it is good through December 2022 but won’t let me read issues. I’ve deleted, reinstalled app and it doesn’t work!!
Previous purchases do not restore. Would not purchase anything from this app!!!
I am having the same issue with all of the others. No access!! And unable to restore. I sent my issue through the app support several days ago and have received nothing. Please advise. I have pay yearly and have missed months at a time because of the same issue.
I’ve been receiving people magazine I did not describe with you guys and I just want to make sure how do I remove this from it it’s getting sent to my house
I am a longtime loyal customer, and I recently renewed my direct print+digital subscription for an entire year. Ever since forking over the latest batch of my hard-earned money, the digital issues have stopped showing up on my iPad app; only the print issues are being delivered, which do not help me much since i travel so much and so prefer reading the digital editions on flights and in hotels. I do not see any content in my App Library (even after multiple syncs), and I have also deleted, downloaded, and logged out/in of the app multiple times. I sent in a complaint via the app a few weeks ago, and still haven’t heard back. If I do not get any resolution within a week, I will be forced to cancel my subscription.
Continue to be charged for this magazine but at least twice a year the weekly magazine doesn’t load and I have to spend hours emailing to figure out why the magazine no longer uploads each week
I can access subscription on my iPad, but o can’t same access subscription on my iPhone.
I have an active subscription but the app doesn’t recognize it and will not let me download the magazine unless I repurchase individually.
My subscription , which I’ve had for years,isn’t up until September but it won’t download for the past 3 weeks. Fran Cerutti