I have used this app for years with no problems until recently. None of my magazines have shown up on the app since the end of December. I have deleted and restored the app. Still not working.
Tries to trick you into purchasing issues when already subscriber. Has happened 3 cycles to me!
I updated app and did all the restore & sync according to your instructions and waited 24 hours. My account is up to date. Please help ASAP as I would like to read the latest two weeks. I can see them but they will not open in my library. Signed Very Frustrated.
First, yes, I have the latest version of the app. I cannot complete a purchase!! It takes me to the login screen. I click restore purchases, it restores then nothing. I click signup hoping it will take me to where I can then click sign in, but because I’m signed in already I get right back to the first screen. Very frustrating when I’m trying to spend money to read a magazine!!
Like so many others there are issues downloading. Issues are unavailable more than available and the support team is. It super helpful. I am constantly having to delete the app and reinstall to try and get issues every week. Terrible since the new developers took over and clearly I am not alone.
Print and digital subscriber. Can’t download any issues. The app used to work. After last update it’s totally useless. Was contacted by customer service. Works well now. I can download with no problem on all devices. Thank you!
Like others have said, I’m a print + digital subscriber. I have not been able to read new issues in over two months. The developer really needs to fix this authentication and authorization issue (no pun intended). When I was able to read current issues, the app would crash when downloading the issue.
I love how the new magazine looks and hope to keep my subscription for many years in my iPad.. also love to be able to access hundreds of magazines with just few clicks from my library. So convenient!!! :-)))
Have it come to your attention that every review here us Negative? Does it make you wonder what are you doing wrong?
I have tried everything to get this app to work. My account is valid but I haven’t been able to download a new magazine since October. It is the very same problem everyone else has been having. Get your act together and make this app work!