"There are plenty of good news apps, this isn't one of them. For a subscription service I expect more." It has been a year since I wrote the original one star review and sadly to say the app has gotten worse. The new redesign moves the banner ad to the top of the enewspaper view and steals much of the reading pane. Combined with constant app freezes and slow refreshes and it is almost unusable. Do yourself a favor and save your subscription dollars for a media company that understands how to build an app.
The newspaper is great but lacks in customer support and billing.
I hate this new version of the tribune...give me back the old one please! The ads at the top of the screen are annoying. The feed is inconsistent. The screen freezes. You are going in the wring direction,
Since moving the ads from the bottom of the page to the top, it is nearly impossible to scroll through the paper. It is constantly freezing. Really miss being able to read the daily paper.
Your app sinks!
I love the Trib like any good Chicagoan, but they really need a way to show you your subscription details and your billing charges. It’s nowhere to be found. They don’t email you any confirmation of payment or how long your subscription is supposed to last. You can’t even change your billing credit card, address, nothing. Everyone else does it; I have no idea why this is so hard to do. I am considering cancelling because of this as much as I don't want to. Hey Trib, fix this please!
The latest version of this constantly deteriorating application has move the constant banner add from the bottom of the screen to the top, (apparently the owners think we are paying for the ads as the first, most important thing in the app). Now the ads decrease the screen real estate and viewing area by 1/6th, (I don’t remember getting a 16.7% rebate on my subscription), making it even more difficult to read the actual newspaper articles. The ads also slow down the performance of the app going from page to page. With management and design decisions like those behind this application, it is no surprise that fewer and fewer people are reading newspapers, even their electronic versions.
Advertising consumes a quarter of the viewable area of the enewspaper
Now we have an advertisement that won’t go away? What?!
It’s amazing that with each change they manage to make the app and reading experience worse. Now they’re pushing ads in a big block at the top of the page and they can’t be closed like before. Performance is terrible, often saying something went wrong and reloading itself. I think this is the result of how they are now pushing the ads non stop. Not to mention you pay for the subscription.