MyChart puts your health information in the palm of your hand and helps you conveniently manage care for yourself and your family members. With MyChart you can: • Communicate with your care team. • Review test results, medications, immunization history, and other health information. • Connect your account to Apple Health to pull health-related data from your personal devices right into MyChart. • View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you. • Schedule and manage appointments, including in-person visits and video visits. • Get price estimates for the cost of care. • View and pay your medical bills. • Securely share your medical record from anywhere with anyone who has Internet access. • Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations. • Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. Select features are also available on Apple Watch. Note that what you can see and do within the MyChart app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization. To access MyChart, you must create an account with your healthcare organization. To sign up for an account, download the app and search for your healthcare organization or go to your healthcare organization’s MyChart website. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your MyChart username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in MyChart. For more information about MyChart’s features or to find a healthcare organization that offers MyChart, visit www.mychart.com. Have feedback about the app? Email us at firstname.lastname@example.org.
I used to like the app but the latest change may look pretty but makes the app totally horrible to use…
This app is the worst app to set up and a complete waste of time! I can NOT believe if it’s this horrible to set up that I would even trust them with any of my medical or personal information.
Ughhhhh is all I should say. This app never opens to login.
The app constantly loses the Face ID and Touch ID settings. Repeatedly, I have to set Face ID and Touch ID again and again. If something so simple is failing, what else in the app security and stability is failing?
Update: Got a response. They told me they can’t do anything. I use this app for two unrelated clinics and I can’t send medical advice questions to either one. I have emailed support 6 times now. It’s been weeks and I haven’t gotten any response. The desktop version also doesn’t allow me to send medical related questions, only customer service ones (which I sent half of these emails through btw). Useless customer support for an app that doesn’t even work. 2 days to get a response? Try a month. Edit: I’ve looked at my messages again and apparently I emailed them back in February for the same issue and they never responded to that either. This app is garbage.
The app functionality has been severely declining even after the most recent update. It takes so long to load and freezes a lot and now it won't load for me. I deleted the app and reinstalled it and I still can't get it to work. I can't even get a list of organizations to load so I can select my hospital to log in.
The app is fine, easy to access my stuff but it do not want to load and I tried reinstalling this app and I’m stuck trying to find the organization I’m in because it will not load.
Cannot get My Chart to work anymore it just shows a forever loading screen.
Everything was fine till the app updated recently and now it won’t even open! If it does it just says loading. I can’t access anything anymore so absolutely no point in having the app. Please fix this.
I downloaded this app because it was a super convenient way to access my patient files from different providers. However, I have tried several times over the last few weeks to add another provider and it simply won’t allow me to do so. When it gets to the “add another provider” screen, it freezes, then tells me that it can’t find any never giving me the keyboard to type any information in. So this app is freaking useless!!