By American Airlines
With the American Airlines app, you’re covered with the information you need exactly when you need it. Curious about traffic to the airport? Need a mobile boarding pass? Wondering where the closest Admirals Club® lounge is? All of this info and more is available at your fingertips. - Lock Screen widgets: See your next trip's details right from the Lock Screen with our new dynamic widgets. - Dynamic home screen: Knows where you are in your travel journey and gives you easy access to the right tools at the right time. - Mobile boarding pass: Check in for your trip and retrieve your mobile boarding pass. No need to print, and it’s updated along the way. - Flight updates: Get the latest flight updates by simply retrieving your trip and allowing American Airlines to send notifications to your mobile device. - Interactive terminal maps: Navigating airports is a breeze with our interactive terminal maps. Find the closest Admirals Club® lounge or get directions to your connecting gate. - AAdvantage® account details: Review all the details of your AAdvantage® account right from the app. Not an AAdvantage® member? Sign up today. - Upgrade your seat: Request upgrades with ease. Want to see where you are on the list? The app displays the upgrade standby list within 4 hours of your scheduled departure. - Seat selection: Choose or change your seat within the app. Just pick the one you’d like and change it on the spot. - Track your bag: Know exactly where your bag is from the time it leaves your hands to when you extend the handle at your destination. - Save your trip: Your recently viewed trips are automatically saved in the app so you can easily grab the details for your next flight in seconds. - Quick interactions: The American app utilizes Haptic Touch and is Apple watch compatible, giving you quick access to the most important info. - Wi-Fi access in the air: Don’t forget, on flights with Wi-Fi you can use the American app and aa.com at no cost. There’s a new group of flyers out there – The World’s Greatest Flyers. They know that having the right travel tools makes for a great experience. The sky’s the limit with the American Airlines sticker pack! Let friends and family know that you’re traveling, headed to the Admirals Club® lounge to take it easy before taking off, snapping photos at 30,000 feet or that you’ve arrived. Contact Us: 800-222-2377
I waited for my bag at claim 5 where the screen posted my flight 877 from Chicago. I waited for over 30 minutes then went to check claim 4 since the app said it was claim 4. Still couldn’t find my bag. Finally, another few people who were waiting around me decided to go searching and it turns out all of our bags were just sitting outside the American office as unclaimed. The person working at the office said they never use claim 5 despite the screen reading as so. I’m 7 weeks pregnant, have severe morning sickness and really wished this whole process had been better overall, especially considering my company’s relationship with American as a preferred airline.
I’m not a fan of my upcoming flights not showing my final destination. It shows the connecting airport. Please consider fixing this for those of us who are frequent travelers!
This app is still not intuitive or easy to use. Way too many clicks to purchase and always searching for something that should be obvious. Deltas app is by far the best. You should be able to do everything with the app and it should be super easy and fast to do it.
This app is dysfunctional it does not update passengers on status changes and if you try to use the app fo upgrade your seat, purchase bags, etc it’ll charge your money but the changes will not be updated with your reservation.
I don’t have app and wanted to make myself feel important
For years now, you enter your airport codes, select a date, and it wipes your airport codes out. It’s wild they can’t fix this very annoying bug.
I waited at baggage claim 4 for 20 minutes just to find out that my luggage was at baggage claim 2
Worst airline I have ever used and I fly every week. This is based on MULTIPLE experiences. Don’t waste your $s Delta, United, Jet Blue, Frontier, even Spirit are all better options.
The process to check into my American Airlines flight was the most tedious and time consuming this I have ever done for a flight. I was unable to check in on the airlines website so they made me download their app. The app then made me download another app to verify my Covid card. Then you have to wait for verification or pay money to expedite it. Absolutely worthless.
It is very difficult and not intuitive to get your electronic boarding pass.