I’ve used Voxer for years to keep in touch with a friend. It is very user friendly interface and I LOVE it, when it works. Every few days a message will be 8 minutes long, but it plays 15 seconds and then dead air. Forcing the other person to say everything they needed to say again. I’ve opened support tickets in the past but nothing ever comes of it. Service is friendly and nice but when some messages comes through one day and others won’t...it’s hard for them to pinpoint the issue. I’ll keep it because for the 85% glitch free days. It’s great. But the dead air messages make it pretty bad. I’ll never pay for it until they fix those things.
This app has been spotty at best with its connection. Intermittent issues with randomly dropping messages not not sending them fully has been a problem for years. Now out of the blue it keeps logging me out and does not let me log back in. Even setting up a new account constantly logs me back out again.The inability to login on the web via Facebook or Apple is now a problem that has caused me to not even be able to use the app anymore. Support takes way too long to work on anything.
Have loved and used this app for YEARS. I just wish I could see who likes other peoples messages on iPhone. It seems that that’s only an android feature.
I’ve used this app since it was first released, and it still has many of the same problems now that it had then. The biggest and worst issues are when the app says it’s recording a voice message but isn’t and you have no way of knowing until after you’re done recording, some voice messages not sending/being received/able to be played, and the notification badge always displaying the wrong number of new messages. Unfortunately, despite these issues this app is still the only good walkie-talkie app/there’s not a lot of competition/there’s not many similar apps, so Voxer has no incentive to improve their service. Hopefully, eventually there will be a better app or Apple will add this functionality into iOS so I can stop using Voxer.
After many years so many issues remain that seem so apparent and normal to address. The badge count never being accurate is the most annoying for me. Almost always does Voxer tell me I have multiple notifications and everything is marked as heard. Please please address this if nothing else. I stopped paying for pro because I don’t feel like anyone even cares.
The app was great for the time That I needed to. I tried to cancel a couple of time. Unfortunately life gets busy and returning to the app to demystify cancel hasn’t happened. There should be a simple Cancel button or option. It seems to be hidden as they know human nature will delay cancelling if it is not easily found. I am making my experience public so they address this issue. I am noticing multiple Companies apply this tactic which feels unethical.
UHHHH when you download this app it emails everyone in your contact list who also has Voxer!!!!!!! i’ve never been so embarrassed in my life. there’s also no way around that feature. FIX THAT PART PLEASE.
I turned off all notifications and I still get notifications. And another previous issue I reported had still not been fixed. The little bubble saying I have a message will not go away. I marked everything unread and I even deleted everything and it still shows I have a message. I messaged support about the issue, they gave me instructions on how to fix it. I did it, and it still didn’t work. I told them that and haven’t heard back from them about it since.
This company is a scam. They authorize purchases to their “subscription”, you receive absolutely no pro benefits and then they refuse to respond to repeated support requests. Do not use.
I love this app. I’ve also had phantom notifications, but that happens with quite a few apps in the last 12 months, which leads me to simply shut off all notifications from the Settings section of my phone. That’s not a solution if you don’t want to manually check constantly for new vox communications. For my part-time voxing life, it works. I own two companies and have a handful of personal connections that all use Voxer to chat randomly. For most business these days, Slack, iMessage, and other apps seem to be more efficient at urgent requests. For casual infrequent talks, Voxer is still a favorite pastime and I do subscribe to their Pro annual licensing. I think it makes sense to keep your messages indefinitely if you live in overwhelm and brain fog.