Name: Apple Store
Rating: 3.48353 (83997 reviews)

Description

The Apple Store app provides a more personal way to shop for the latest Apple products and accessories. Get recommendations based on the Apple products you already own. Find out which accessories are compatible with your devices. Easily upgrade to a new iPhone from your current one. Keep track of your orders wherever you go. And sign up for hands-on sessions in store. You can even use Apple Pay to check out from your iPhone when you visit a participating Apple Store. Note that the Apple Store app and certain features are available only in select countries. How your data is used To confirm compatibility and recommend products, the app will access both the services and the name, model, and part number of devices linked to your Apple ID. To turn off this feature, go to Account > Settings > My Devices and Services.

Screenshots

Reviews

Will not update!

It is my understanding that it has to be updated to process my phone refund but it will not update. Now what?
By Hil-D

Great app

It was good
By qwwwwwwwwwwwwwwwwwwwww

How much $$

When you see an app you are interested in but I never see what it’s going to cost me to buy it. Why isn’t others talk about this issue? It bothers me when I download an app where is this feature showing up? Am I the only one concerned about how much or am I not looking in the right place?
By figsRgood4U

Broken

Does not update when clicking on the Update icon. iPhone 14.
By Fwc0574

Very, very disappointed!!

My iPods pro recently stopped working properly. When in transparency and noise cancelling mode they have a constant loud static noise. I found online that this product had an issue and it was recommend I visit the Apple store to have my iPods checked out. I went to the store and they tested them and told me they were fine-well they are far from fine!!! They offered to sell me a new pair and I politely declined. I suggested they actually try them (the covers had been removed) and they said that is not the way the test them? All I know is that the product has an issue as reported and is no longer are of use to me. A clear example of poor customer service. I have replace them w/ an non-Apple product and this poor experience will influence future Apple purchases. Very, very disappointed!!
By sully 45

Doubled my order

Apple Store app said my order of an iPhone failed and to “try again.” I did and I received two iPhones. I tried to cancel the double order. The phone wasn’t going to ship for days. The service rep said it did. It shipped anyway. AFTER I received the extra phone, I received an email from Apple that I could just decline the shipment. That email too could’ve been sent days earlier. Now I have to go through the hassle of returning the extra phone which I didn’t order.
By L_Brandeis

Save money and a headache—order from Amazon

Tried to order AirPods using the app. Delivery is delayed. Customer service is incapable of fixing the issues. And they are cheaper on Amazon. So my advice is order through Amazon instead of Apple because it has better supply chain and logistics, better customer service, and lower prices.
By Steve-I

Great App - Missing Timezone Support

I noticed that when I order something and have it delivered via courier, the arrival time is off by an hour. I live in CST, but I'm currently visiting an area in EST. The arrival shows the incorrect time. I'd recommend updating the app to account for where the user is currently located, and reflecting the right time based on time zone.
By Drew Peterson

Apple account balance is useless

Unprofessional Apple staff and DO NOT deposit your Apple gift card balance into your Apple account. I was told I could use my Apple account balance to pay for my iPhone repair, but when it was done the second day, I was told I couldn't pay from my Apple account balance. However, I could have paid for the repair if I hadn't deposited my Apple gift card balance into my account. And eventually, I paid by my own credit card and left the Apple account balance unused. In short, once you deposit your gift card into your Apple account balance, it will have very limited usage. You can't use it combined with installment, can't use it for repair. That's just from what I know. Come on, it is already 2022, how can Apple hasn't fixed it? How can staff's answers be so confusing?
By JIian Zhong