The inspiring revival story of the Los Angeles Times is just what the world needs, now more than ever. The blaze of talent; the new, intentional and growing diversity; the global reach; the creative roll-out on multiple platforms; the return of beloved Column One; the dogged, dedicated investigative reporting; the extraordinary photography; the stunning, against-all-odds claw-back and rebirth from Tronc’s near-destruction, all give your readers reasons to cheer, engage and subscribe. We give digital gift LA Times subscriptions to clients, colleagues and family on every occasions because of your superior journalism and to support your work. They all fall in love with your reporting and your reporters and they get hooked. BRAVO! And thank you!
I’ve lived in Los Angeles for over twenty years and subscribed in good faith as a resident - citizen - refugee of this great city only to find that 1) the la times is obnoxiously out of touch with its “readership” aka dummies like me who pay subscription rates for no real insight that can’t be gotten from other news sources, gives me certainly no voice. The times editorially and now thru the email marketing and app that automatically subscribes at way more than what you thought-I expected 9.99 but still cancelled due to bull#%* content and corporate point of view. Only to find out app sign up can’t be canceled (via same as sign up or email), but after catching that I’ve been charged $15 per month when I haven’t logged in, not accessed their site in any way in over a month - funny how their algorithms on their side don’t ever say a word about your engagement. Not what I want from my “local” paper- I’ll stick with New York Times, the Atlantic & The HOLLYWOOD Reporter, thanks Tribune for your corporate takeover of a paper that should have been the voice of the west.
Sometimes the same story appears multiple times in a row. The ads and sponsored content are all glommed together, making for a long scroll to find more content. And it’s often what’s on top of those add
The interface for the LA Times app is amateurish and clunky. It is a simple list of full screen width images and headlines. Very space inefficient. Some articles can be saved, some cannot. I can’t discern what determines whether that function is available or not. Have a look at The NY Times app as an example of an efficient interface showing an array of articles available to read.
I want to support newspaper but I canceled my subscription because of the technical snags and glitches that constantly occurred with the online paper. So until they improve, I’m sticking to the NYT.
I didn’t ask for music or sound!! TURN IT OFF!!!!! Starting very recently (May 2019), music or tones play once the LA Times app is launched. Ad? Hidden video off the page? Doesn’t matter: This is extremely disrespectful and disruptive!! As a paid customer, I’m in your app to READ the news, not to be BOTHERED with disruptive sounds. I will check this app periodically and if this sound issue is not fixed soon, I will uninstall the app and will cancel my subscription.
For some reason, when scrolling, the app just keeps recycling the same stories, over and over again. It happens in all sections. I never know if there’s more content. It’s maddening. I’ve learned not to scroll, it’s usually the same stuff I’ve already seen. Waste of time.
When I sat down this morning to read the LA Times like I do every morning I was shocked to not only find and audio ad coming at me, but also discover it would not turn off even when my phone was in silent. Really LA Times? Who thought this was a good idea? You realize no one is going to appreciate a surprise video ad with sound first thing when they get their day started. Please find more creative ways to save your publication other than making the experience worse for paying customers. Thank you.
Do not subscribe to the digital version! They will take your money thru Apple and then claim they have no record of your digital subscription.
Look, I love the LA Times, and everyone in LA should subscribe to this excellent paper, but the app is the worst! Go to the home screen on an iPad mini and you’re greeted with a jumble of articles, haphazardly organized, of all random sizes - huge pictures that take up the entire screen next to ittybitty ones. Scroll down the page and many articles appear multiple times with no organizing principle. Really needs a lot of work.