Love, Just Love this L.A. Times app. Can read the E Newspaper much easier now. Has all kinds of informative sections I can enjoy.
Whenever I scroll through an article it automatically pauses anything I’m listening to.
This app has improved ten fold since the last time I used it, which was when it was still owned by Tribune. Thank you! I prefer it over Apple News (🤮). I would give the app an extra star, only if possible, if the dev team made links from email newsletters... wait for it... auto open the LAT app! And not Safari :/ 5 stars!
Dear LA Times, Please add a feature where I can tap on home and it takes me back up to top of the page, like the NYTimes app. Also, I don’t see the point of the eNewspaper. Thank you.
Why oh why would this app block use of a VPN? Please stop and consider all your subscribers sitting in a public coffee shop connected to a public WiFi using a VPN, exactly as every security expert in the world says to do. If this is not fixed very soon I will be canceling my subscription and switching to the Washington Post. The NYT does not block VPN use, and there is absolutely no excuse for the LA Times to be doing it.
iPad app Needs to be better optimized
Despite subscription the App no longer works with VPN. This means the LA Times and the Tribune company are requiring ungranted access to the data on your device.
Update: After months of being blocked from the Times website I solved the problem myself. Their tech support is terrible and couldn’t figure it out. If you pay via the app but keep hitting the paywall on their website, it could be because your email was previously in their system from a past subscription. I had a past subscription from years ago that used the same email as my current Apple store email. Viewing things on the app was fine but I think their website kept defaulting to that old expired account. So my fix was to log into the website with my email, change that to a different email, then go back to the app and register a new account using my current email. After logging in and out a bunch of times that seems to have done the trick! Months of back and forth with their customer/tech service reps and I finally figure it out on my own. Thanks a lot LA Times. I believe in your journalistic mission but your customer service is awful! +++ I am a paying subscriber and yet have been blocked from viewing the LA Times via their website since November 2019. I have exhausted all of their “customer support” mechanisms and no one can fix the problem. Their overseas support staff simply ask for the same information repeatedly and say someone from their tech support team will contact me. Well, it’s been since November. Also, what I’ve learned is that every time I speak or email with someone the can’t reference previous support tickets, so basically it’s like being stuck in a repetitive cycle of asking for my username, password, logging in and out, sending screenshots proving payment, etc. I subscribed to the LA Times to support my local newspaper but this is just ridiculous. I’ve literally wasted hours email and calling their “Customer Advocacy Group.” In one of their emails they even mistakenly called their own paper the “San Diego Union Tribune.” Anyhow, support local journalism but good luck if you ever have any problems with your digital subscription!
As the newspaper of record for the western United States, the LA Times provides high quality reporting and analysis on major national and world news, as well as stories that the big NYC and DC news organizations overlook. This app has been improved in 2019, so those stories are now easier to find and the reading environment is more enjoyable. However, the app still has two major issues. The first is that there are still too many outdated articles—some of them are months old. I would like to see all articles from the past 24 hours in each section; certainly nothing more than two days old is appropriate for a mobile app, which I expect to be current events. I withheld another star because the app is missing a couple of keys features of its major competitors (NYT, WaPo, WSJ). One, you cannot customize the menu. This isn’t a big deal, because the menu layout is easy to navigate, but it it would be a nice feature for those of us who like to see certain sections up front. Two, the app is still missing a “Today’s Paper” section. All of the other major papers have a section in the app that lists the stories in the order they appear in the paper. This feature would be much easier and faster to navigate than an e-edition, especially on a small screen. Other than these two oversights, this is a great app and content.
I live in Northern California. Sacramento To be exact, the political Capitol of California. So who do I turn to for great journalism coverage of national and local, not the Sacramento Bee. I go to the LA Times. And even tho I’m not local I still enjoy reading local news for LA because I love LA. I have five stars became of their fantastic journalism and the way they cover Washington and California. Keep it up LA Times. You guys are second to none.