LA Times

LA Times

LA Times

By Los Angeles Times Communications LLC

Score: 4.6
4.6
From 19,542 Ratings

Description

Get the trustworthy news you need everywhere you go with the Los Angeles Times app. Receive instant access to our award-winning journalism, breaking news, politics, the best in food, entertainment, events and more for Southern California and the world. Updated with a new design, the L.A. Times app gives you the option of browsing our digital content or paging through the eNewspaper. Our content includes in-depth coverage of Los Angeles, California and the West; exclusive narrative storytelling such as “Column One”; revitalized reporting on the latest in food and dining; a unique take on politics and the 2020 campaign; comprehensive coverage of the arts, pop culture and the entertainment industry; on and off-season reporting on L.A.’s home teams and major sports events. New tools include “My Library,” to save your own reading list, and a video section to access the latest short documentaries and other videos. Download the iOS app to experience our new digital publishing platform. APP FEATURES: • Top News: Scan a curated feed of the most important news as it happens • Push notifications: Get the latest news from our newsroom as soon as stories break • eNewspaper experience: Download today’s issue for offline reading and browse archives of past issues • Video section: Enjoy exclusive video • My Library: View saved stories and view your recent activity • Share content easily with Twitter, Facebook, or email SUBSCRIPTION DETAILS: • If you’re a current digital subscriber, sign in with your email address and password to get unlimited access to the app’s content. • Non-subscribers, download the app a select number of stories stories each month. For full access, try a free month of Unlimited Digital Access to the app, the L.A. Times website, and our eNewspaper; then it's only $15.99 a month. Make sure to create a registration while in the app so you'll be able to log in to the website and eNewspaper when you visit them in web browsers. • Your subscription automatically renews each month unless auto-renew is turned off within your Account Settings at least 24-hours before the end of the current period. • Your iTunes account will be charged $15.99 for renewal within 24-hours prior to the end of the current period. • No cancellation of the current subscription is allowed during active subscription period. • Subscriptions may be managed by the user by going to the user's Account Settings after purchase • Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable • You can read our Privacy Policy here: https://www.latimes.com/privacy-policy • You can read our Terms of Service here: https://www.latimes.com/terms-of-service • CA Notice of Collection - https://www.latimes.com/privacy-policy#california-notice-of-collection • Do Not Sell My Info - https://membership.latimes.com/privacy-settings • Questions about your subscription, including adding or removing access to the L.A. Times website from your app access, can be directed to Customer Service: 213-347-5300. TECHNICAL HELP AND ASSISTANCE: If you ever have questions about how the app works, want to provide helpful feedback, or experience crashes or freezes after installing an update, please contact us at mobile@latimes.com. A quick email to our support team helps our developers identify and resolve issues faster. We work hard to make sure you have the best experience using our app.

Screenshots

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Reviews

Worst app support ever!

1
Here is something you should know: if you purchase the unlimited digital access through iTunes you cannot share with others notwithstanding that the FAQ says you can. Eight emails and three calls with useless tech support people at LA Times got me nowhere. I support on line journalism but the lack of sharing is a rip-off!
By J_W_55

Cannot read latimes.com

1
I’ve subscribed to this app for years, unlimited digital access, never missed a payment, but still cannot read latimes.com. I hit the paywall, it dies not recognize my subscription. Despite dozens of phone calls and emails to latimes tech support, they cannot or will not fix this. All of the links in their newsletters default to latimes.com, where I’m blocked by the paywall. It is a great newspaper but the worst customer support I’ve ever encountered. I’m going to have to give up and unsubscribe.
By stevehanks

Bug in scrolling

3
View paper as enewspaper Select an article to read by poking it Click ‘close’ after reading article - this returns you to full page enewspaper. You will now not be able to scroll to bottom of the page, but can scroll way off the top. Swipe to the next page and then swipe back and full scrolling will be restored.
By blackdogwhite2

Clowns

1
I do not receive alerts
By fixit 1999

Slower than a freight train

3
Most if these reviews are old. I'm not seeing any improvement in the app. As of April 2020 I must say this app is one of the worst newspaper apps I've used. Too bad for a big city like LA. It takes FOREVER to load a story or section of the newspaper. So frustrating. I'll give 2 stars. What good are articles of you can't read them. No, it's not my iPad or my computer. It's this app. I think it's a good paper but horrible app. Buyer beware. Not worth 7.99 a month to be such a pain to read. I'll have to expire my subscription.
By SingingGardener

Simply doesn’t work :(

1
What gives? Sometime in the last month, shortly after I bought a paid subscription, the app simply stopped working. I thought maybe it was an update issue — but downloading the most recent update has made no difference: all screens are either blank or give a dialogue box saying “please try later”. The only thing that works is the e-newspaper - the same thing I get in my email. What’s the point of this app, if nothing works?!
By VIWarheit

To many ads even if you have a paid subscription

1
Smh very disappointing the ads are very distracting
By yancarlo rivera

Do not subscribe!!

1
I have been trying to cancel my subscription for months. Multiple emails and call to customer service with perpetual holds. Just don't!
By Oh C'mon!!

App not Fully Synced to Apple Accounts?

3
I am a subscriber via iTunes. I am able to access the app and read all the articles in the app. But the app also doesn’t seem to (fully) think I have an account—the articles are open to me but I don’t show as a logged in user (if I created a unique password I don’t remember it and reluctant to try to create a new one as it might break the syncing that does seem to be working). What’s annoying is that when I read articles outside the app (using Google News and/or Chrome, for example) it’s assumed I don’t have an account and I have an article limit. I’m invited to set up an account through Google.
By Annh89

Paying customer blocked by paywall. Customer support is abysmal

1
Update 3/14/20: Reading up on COVID-19 would sure be great right now, but still blocked by paywall and NO REPONSE from customer support. Update 3/3/20: Well, the login problems have returned! I’m still a paying subscriber and didn’t change anything with my account but once again I’m hitting the LA Times website paywall. This effects the app because some of their articles link to content loaded via their website. FIX THIS LA TIMES! I want to support local journalism but you’re giving me many reasons to cancel. —- Update: After months of being blocked from the Times website I solved the problem myself. Their tech support is terrible and couldn’t figure it out. If you pay via the app but keep hitting the paywall on their website, it could be because your email was previously in their system from a past subscription. I had a past subscription from years ago that used the same email as my current Apple store email. Viewing things on the app was fine but I think their website kept defaulting to that old expired account. So my fix was to log into the website with my email, change that to a different email, then go back to the app and register a new account using my current email. After logging in and out a bunch of times that seems to have done the trick! Months of back and forth with their customer/tech service reps and I finally figure it out on my own. Thanks a lot LA Times. I believe in your journalistic mission but your customer service is awful! +++ I am a paying subscriber and yet have been blocked from viewing the LA Times via their website since November 2019. I have exhausted all of their “customer support” mechanisms and no one can fix the problem. Their overseas support staff simply ask for the same information repeatedly and say someone from their tech support team will contact me. Well, it’s been since November. Also, what I’ve learned is that every time I speak or email with someone the can’t reference previous support tickets, so basically it’s like being stuck in a repetitive cycle of asking for my username, password, logging in and out, sending screenshots proving payment, etc. I subscribed to the LA Times to support my local newspaper but this is just ridiculous. I’ve literally wasted hours email and calling their “Customer Advocacy Group.” In one of their emails they even mistakenly called their own paper the “San Diego Union Tribune.” Anyhow, support local journalism but good luck if you ever have any problems with your digital subscription!
By Dapertutto

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