I had to contact support due to the fact that recent magazines weren’t shown. That was resolved in fast and professional manner, which is great.
Since ITunes charges me a fee for subscribing, I have sent a check to Time magazine directly. I have not received m Time magazine for two weeks, after Feb 10. Time’s Help dept. informed me that they could not deliver as they wanted to “confirm” my address. (I have been receiving home delivery for more than 15 Years) Now it seems that I can not down load issues on my iPad as well. First it asked me iTunes sign in. I deleted and again downloaded the Time App and this time it says “we are having trouble, please try later”. (Email or password incorrect, etc) Please look in to this and send my missed issues as well as correct app/ downloading issues, so that I can enjoying Time Magazine. Thanks Satish
How do you navigate?
I have a subscription, no longer can get the digital version...
App not acknowledging my subscription. I haven’t downloaded issues in months because I was reading the magazine itself. However the app library does have all my old issues, but it won’t download any current issues.
For the past 3 years my app has stopped working, even though my subscription is valid. Every time takes about a week to get the correct person to help me. Each time is a different problem. None of my other online magazines have ever stopped working. When this subscription runs out I will switch to Newsweek even though I like the Time content. Don’t understand why they have so much trouble with the app.
I have a print and digital subscription for Time but can no longer download digital issues in my iPad.
Since renewing my subscription, I can no longer download new issues. Customer support has not been helpful.
In this day and age if a media company cannot figure out their authentication issues then they don’t deserve to have a digital presence! I signed in using my print+digital subscription credentials and I still cannot access any content in the app! I continue to get asked to pay for any article I want to read!! Can you please get your digital act together Time magazine??
Never seems to work well. When you cant figure out why you can download the issues in your subscription it says contact customer support and provides no contact information. If I want to read Time I guess I am stuck with paper magazine. I expected more from Time.