I started reading Time in 1977, the year after our youngest child was born. I have fallen behind in the past, but stuck with it until I managed to catch up to the current issue. I want to learn and grow. Being able to read Time on my iPad is incredibly useful. No matter where I am, I can download the most current issue as soon as it is available. Please keep up with the excellent reporting. A happy subscriber, Shari Baron
The App is new to me (2 months); since first syncing it, I have not read anything in the paper copy. Some minor problems: Have not found a way to get the pages or PDF bottom menus to show reliably; it seems almost random, but I’m managing ok. Really need click points for these in all reading modes. When mag simulation page is manually expanded for easy reading, it is sometimes impossible to move forward a page, so have to go back first, then it goes on forward.. Otherwise, it is great. This week’s library display says June 1, but it should say June 1/June 8.
The app closes at odd times. Very often, I have to open it twice before I can get to anything. Why can’t it remember what page I was on the last time the app was opened?
As with many others, after renewal in March, could no longer access my Time digital subscription. Spent an afternoon between Time and Zinnio customer support without luck and gave up during a chat with a Zinnio rep. A week later, I received an email from Z restoring my access. Better late than never and appreciated the follow-up.
I too cannot download recent issues. Anything past February 10 2020 it says I must buy them. I’m still getting the print edition in the mail, but would like to read them online. Update : took a couple of days but they got it resolved. I was impressed how they kept at it to get it to work for me.
I am a print subscriber who has no trouble accessing the app and did not have trouble accessing the magazine. However, recently I have not been able to view new issues without being asked to buy the issue or start a free trial. I have reinstalled the app but that doesn’t resolve the issue. This seems to be the same problem that another reviewer wrote about. Update: The developer helped resolve the issue. I needed to log out then log back in and sync my library in preferences. It works well now.
Feel frustrated as i am a long time subscriber of both print digital editions. Help please
I signed up for a monthly subscription for Time digital when I got my app. When I tried to cancel, Time Magazine told me I had to do so with another business entity. It took four calls and emails over a week to establish that this was misinformation. Very poor customer service.
I have tried reinstalling the App and syncing but can’t view any thumbnails or download any issues that are dated after April of 2019. I have had no difficulty logging into my Time account but it gets me nowhere. When I go to the home page I am asked if I want to buy the latest issue even though I am logged in. I am a long time subscriber of the print edition. Update: Tech support was able to quickly fix the problem for me and get me access to all my missing issues as well as the current issue of Time magazine.
A month ago I stopped accessing new issues. I repeated many times since then the restoration process, synchronization, check the Apple ID status, subscription status. All OK, but no access to new issues. Please help.