I bought a one year subscription. It does not work and I keep being asked to buy the magazines to read them. I hit restore ITunes purchases and it says “in app purchases have been successfully restored” However after checking back into the app it still asks me to buy the magazines. Please assist.
Unable to download new issues when they come out. Tried deleting and reinstalling but still doesn’t work.
Why have I lost access to the magazine issues themselves? Since the summer my only avenue to issues is through Apple News +. Otherwise the app asks me to buy each issue again or subscribe through iTunes in addition to my magazine-and-digital subscription though TIME itself. Meredith and ZINIO blame each other and, meantime, no issues since July so I wait for my week.y hard copy. Please fix!
Much like others, I always have problems after upgrades. It wants me to pay for new issues, but I am a subscriber.
I too am having problems downloading recent issues of Time. I am now 7 issues behind. It appears that this has been going on for months already. Seriously?!?
The Ipad app stopped showing new issues in the Library several weeks ago. I have an account paid for. Attempts to work with this app did not work. I refuse pay double for print and digital, which is what I see. I cannot locate any tech support options. Problem solved now. Time should make support more obvious. I will raise rating to 3 stars.
I’ve been a subscriber to Time for years and used my iPad to read while traveling. I can no longer download and read current issues. Every time I try to select a current issue I’m asked to purchase the issue. I’ve reloaded the app and logged back in and have the same problem. I’m rethinking whether or not to renew my Time subscription if this is the way long term customers are treated.
Can’t read latest 4 issues unless I buy them...already have subscription. What gives?
Ever since the new digital version was installed, I have to get help to restore my purchases, meaning to read each new magazine online rather than my print version! This needs fixing!!!