Herald deleted their app and now to read the paper as printed is more complicated and download slower. Furthermore what appears on the newsprint edition is not necessarily on their “improved app”. TERRIBLE.
Or it’s so buried I couldn’t find it. The site stinks. Fix it.
Worst app I ever used. Not friendly, not intuitive. Support is terrible. Can't answer basic questions and don't seem to care
This is specifically about the e-edition, which can be reached through this app, or with a browser. This link for the browser was changed 10/1, and one of the things said about this change was that there would be LESS ads. This is definitely NOT true. I prefer to read the e-edition, as it’s more like reading the newspaper. Now the paper takes up LESS of the screen, since there are arrow buttons on each side of the screen for previous and next pages. Worst of all if you use landscape mode, almost 1/3 of the screen is an ad, and it keeps changing even if you don’t change the page. I will be discontinuing my subscription when it comes up for renewal. Thanks for NOT caring about the customer experience. Updated 10/6/19 Links to the various sections of the Sunday paper are broken! What a piece of crap this is. we are NOT getting what we are paying for! Updated 10/31/19- for the past week or more, when I try to read the paper in my browser it wants me to login, but THE SIGN IN BUTTON DOES NOT WORK! My subscription, up for renewal in December will not be renewed. Not worth paying for nothing but continued aggravation.
I use google account to subscribe but updated version causes subscription error and prevent me from seeing the contents.
I am extremely disappointed & frustrated with the new app. It is NOT user friendly & has many glitches. I am constantly having to restart the app. Why it was upgraded I fail to understand. It went from bad to worse! If it was to save money, well you get what you pay for! Get your act together because you will be losing me as a customer as well as many others! Does not even deserve a 1 star! Too Many Complaints!!!
If a newspaper has lost its grip in spelling and become unhinged from correct grammar, how much do you think it has left with which to care, or right it’s ship. Never thought I’d see the end of the hometown newspaper here. Shabby at best. Horrible
The dishonest Miami Herald is an embarrassment. Readers get mostly fake news and lies about the Trump presidency. The opinions are all liberal led by the racist flame thrower and liar, Leonard Pitts. I dropped the paper years ago. It won’t last must longer as circulation is in the toilet.
Loading problems are frequent & infuriating. Can’t go to continuing pages in e-edition format. The Weekend Section is split so a piece is lost. Trying to increase the type often causes it to flip to the next page. We get that this new format is to cram ads down our throats but at what point do we readers decide that navigating this out-of-control roller coaster is no longer fun or even possible?!
I went digital three years ago because the Herald could not figure out how to deliver a paper version with any consistency. The current iteration of the digital platform continues. They can’t seem to deliver the product with any consistency. I could list the flaws, but lack the time.