Long-running complaint: often displays no items, says to pull to refresh. You can keep doing that like a yo-yo, same message. When I tried to open a link to a Herald candidate opinion, kept getting prompted to sign in. So u sign in...then it's repeated all over again ad nauseam. Good grief, even the Sun Sentinel app works like a breeze. There is really no excuse for a big city newspaper to degrade itself and its fine product with such a bad app. And yes, I've deleted and re-installed the app many times trying to overcome this, and yes, the iOS is up to date. In response to your response (thank you!), where and how exactly does one "disable Private Relay"? In response to your second response on my issue, Private Relay was/has never been on. Could there be another solution to the non-loading of articles problem? Thanks.
Herald does a good job of sending me news alerts but the actual article in the link has not worked in months. Much like print journalism in general, the Herald’s app is a failure.
App keeps crashing every day. Sometimes it will not launch. Sometimes only the first few pages of the eEdition will load. Sometimes a whole issue will not load. Using app on iPad running iOS 14.8. Update: deleting and reinstalling app every other day. When I do that, I lose all the stories I've bookmarked, too. Developer needs to fix these serious flaws!
This app does not open does not allow me to login and is useless. Worse customer service is almost as bad as the app itself. Awful is the only word to describe this experience.
What’s the problem ? App doesn’t open, and online, they are emailing a link, never got it after trying twice.
Can’t get the app to open, as a paying customer I’m not happy. Very disappointed
Deleted and reloaded this morning. Same result. No data appears. I can read just a eprint of the paper. Print is so small a magnifying glass wouldn’t help. Sad.
It’s beyond my head to understand how in 2022 a major paper hired a complete garbage talent to make their app? How can a developer be that terrible??
I am amazed a major newspaper like this has such a ridiculously poor app. Practically nothing in this app works properly. Unbelievable...
Everytime I try to read an article the app jumps back to the home page. Ridiculous!!!