AT&T Secure Family™

Description

Peace of Mind Just Got A Lot Easier As seen on Good Morning America, AT&T Secure Family™ puts parents in control of their children’s phone use. Find your family, control your child’s screen time and manage their phone use. Features * Locate Family – Track your child on demand or on a regular schedule, for example every day after school * Location Alerts - Receive alerts when your child enters or leaves a location, like school or practice. * Location History - Review where your child has been over the previous seven days. * Limit Screen Time – Block your child’s mobile data and Wi-Fi, on demand or on a schedule you choose. * Content Filters – Block inappropriate Apps and websites by age or customize your own settings. * Web and App Activity (NEW) – Timestamp history of child’s App usage and Websites visited. AT&T Secure Family is free for the first 30 days. After the first 30 days, you will be billed $7.99 each month (includes support for up to 10 lines). Service auto renews every 30 days unless cancelled. AT&T Secure Family Companion App AT&T Secure Family is designed to work with the AT&T Secure Family Companion, a free app in the App Store. Pair your kid’s phone with your phone to get better location accuracy and all the features. AT&T Wireless customers – pairing with AT&T Secure Family Companion is recommended to get all the features of Secure Family. If you do not pair a device, features are limited to AT&T network-based location, scheduled location alerts and location history. AT&T PREPAID wireless customers and customers of other wireless carriers – pairing with AT&T Secure Family Companion on the child device is required to use any of the Secure Family features Other important information about AT&T Secure Family: AT&T Postpaid Wireless customers billed by AT&T when purchased through myAT&T or billed to your iTunes account when purchased through the App Store: - Secure Family and Companion app users must be on the same account. Only authorized app users have permission to locate a family member. - There is a compatibility conflict that can prevent the addition of AT&T Secure Family Companion to your companion device if you have AT&T Mobile Security Plus running on the same companion device. If you wish to continue with the purchase, you must either remove AT&T Mobile Security Plus from your account or downgrade to AT&T Mobile Security Basic on the companion device before adding AT&T Secure Family Companion. AT&T PREPAID wireless customers, and customers of other US Wireless carriers billed by the App Store/iTunes: - After first 30 days, $7.99/mo. will be charged to your iTunes account. Subscription will automatically renew each month unless auto-renew is turned off at least 24 hours before the end of the current month’s billing period. - To view, modify or cancel your subscription, go to account settings in iTunes. No cancellation of the current month’s subscription is allowed. No refunds or credits for partial subscription terms. General: - Devices running the Secure Family App or Secure Family Companion App require iOS v.10 or higher. - Note: Continued use of GPS running in the background can dramatically reduce battery life. - Availability, timeliness or accuracy of location is not guaranteed. Coverage not available in all areas. The collection, use, and disclosure of any personal information through this application is governed by AT&T's Privacy Policy found at: att.com/privacypolicy. View the AT&T Secure Family website at att.com/securefamily

Reviews

This is BS

AT&T advised me that my child won’t be able to delete the companion app. And I tried it and it just delete.

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Will not recognize my number

I’ve submitted my information numerous times. I am the account holder and it will not recognize my number as such. I would like to use the app but unfortunately can not.

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Junk app

Keeps telling me that I’m not an att wireless customer when I try to log in. Really? With the massive $$$ that I spend each month, I’m NOT a customer? Typical Att.

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Just about worthless!

For starters, there no controlling texting! Nor can you block phone numbers. The location tracker is not accurate and it gives an alert as my child walks around her large high school campus and shopping mall. But the biggest fault of this app, the child can disable it!!! This app might as well be called unsecured family! I would give it ZERO stars if I could!

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They charge an extra fee for this

I can’t believe they charge for this. Considering how much AT&T charges for their limited and sporadic coverage, they should not charge extra to continue using this app.

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Doesn’t work, we give up.

Half the time it doesn’t work, and then when we set up the sync the phones it locks the kids out of all of their allowed apps that require the Internet, even when everything is opened and allowed on my end. We’ve been paying for it for 5 months now but I’m canceling because I can only go around in circles so many times trying to figure out what’s wrong with it.

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Glitchy

Very glitchy app. Half the time it looses connection with my daughters phone. I choose to not let her have data and attempted to disable WiFi but she still manages to get online when away from home. Very misleading. Location services is a joke. I don’t have time to keep attempting to pair our phones. Need better platform and developers

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Fix the crashes!

I like the app for the purpose of the map and being able to shut the phone off. But it is constantly crashing and not connecting to the server which either doesn’t allow me to shut the phone off or turn it back on.

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TERRIBLE!

My son disable in 1 minute by removing the management profile which I learned can to be prevented. What a joke.

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Not worth it

This app won’t even let me get past the set up. It will say “ whoops, something went wrong. or “ this app is not supported by your phone. “

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