AT&T Secure Family™

Description

Peace of Mind Just Got A Lot Easier As seen on Good Morning America, AT&T Secure Family™ puts parents in control of their children’s phone use. Find your family, control your child’s screen time and manage their phone use. Features * Locate Family – Track your child on demand or on a regular schedule, for example every day after school * Location Alerts - Receive alerts when your child enters or leaves a location, like school or practice. * Location History - Review where your child has been over the previous seven days. * Limit Screen Time – Block your child’s mobile data and Wi-Fi, on demand or on a schedule you choose. * Content Filters – Block inappropriate Apps and websites by age or customize your own settings. * Web and App Activity (NEW) – Timestamp history of child’s App usage and Websites visited. AT&T Secure Family is free for the first 30 days. After the first 30 days, you will be billed $7.99 each month (includes support for up to 10 lines). Service auto renews every 30 days unless cancelled. AT&T Secure Family Companion App AT&T Secure Family is designed to work with the AT&T Secure Family Companion, a free app in the App Store. Pair your kid’s phone with your phone to get better location accuracy and all the features. AT&T Wireless customers – pairing with AT&T Secure Family Companion is recommended to get all the features of Secure Family. If you do not pair a device, features are limited to AT&T network-based location, scheduled location alerts and location history. AT&T PREPAID wireless customers and customers of other wireless carriers – pairing with AT&T Secure Family Companion on the child device is required to use any of the Secure Family features Other important information about AT&T Secure Family: AT&T Postpaid Wireless customers billed by AT&T when purchased through myAT&T or billed to your iTunes account when purchased through the App Store: - Secure Family and Companion app users must be on the same account. Only authorized app users have permission to locate a family member. - There is a compatibility conflict that can prevent the addition of AT&T Secure Family Companion to your companion device if you have AT&T Mobile Security Plus running on the same companion device. If you wish to continue with the purchase, you must either remove AT&T Mobile Security Plus from your account or downgrade to AT&T Mobile Security Basic on the companion device before adding AT&T Secure Family Companion. AT&T PREPAID wireless customers, and customers of other US Wireless carriers billed by the App Store/iTunes: - After first 30 days, $7.99/mo. will be charged to your iTunes account. Subscription will automatically renew each month unless auto-renew is turned off at least 24 hours before the end of the current month’s billing period. - To view, modify or cancel your subscription, go to account settings in iTunes. No cancellation of the current month’s subscription is allowed. No refunds or credits for partial subscription terms. General: - Devices running the Secure Family App or Secure Family Companion App require iOS v.10 or higher. - Note: Continued use of GPS running in the background can dramatically reduce battery life. - Availability, timeliness or accuracy of location is not guaranteed. Coverage not available in all areas. The collection, use, and disclosure of any personal information through this application is governed by AT&T's Privacy Policy found at: att.com/privacypolicy. View the AT&T Secure Family website at att.com/securefamily

Reviews

Ugh

13 year old figured it out and deleted app in 2 hours.

By chrismlr

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Bad

Doesn’t work 95% of the time

By tttttsomething

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Fix it please

It asks me to login every time I use it (with the keep me signed in option checked). F I X I T !!!!! 2020-02-16: Keep me signed in means keep me signed in. F I X I T !!!!

By tsoglani

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Nickel and dimeing

Can we ask ourselves why this cost extra? Why is this stuff just not just built in to the account app? It’s because att can capitalize on the fact that we want to keep our kids safe. It doesn’t cost anything extra for att to run this service. They just want to charge more for it because they can.

By ghost2651

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Not as good as the previous app

Secure Family isn’t as nearly good as it’s predecessor. It’s more limited, less user friendly, and my son’s phone constantly unpairs or loses connection.

By snb013

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Stuck in a loop

There was an error when I signed up. Now I’m stuck in a loop of hitting Continue and then telling me I’m already subscribed and then hitting continue and telling me I’m already subscribed and so on. One time I opened it last night it let me move on and setup filters and I thought everything was good. This morning when I get in to the app, I’m stuck in that loop again. Please help! Who can I contact?

By Bribe accepted 5 star

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Keeps telling me to subscribe?

I can not use this app unless I delete, then install and resign up each time I log in?

By Remibonesjones

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Not good

The location is not accurate and when my son leaves i get a notification like 15 mins after he leaves or sometimes he don't even leave the house and it send me a notification that he left home. Horrible. The inly good thing about this app is the pausing of the internet

By •ChRiS•

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Stopped being accurate

Started off accurate then it didn’t. Though I got a text occasionally to inform me that I need to reactivate the app which I would but it l doesn’t get fixed - still inaccurate. If this app doesn’t get upgraded, I won’t be keeping my subscription. I’ll find a better gps/tracker for my child.

By bsyapana

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Worthless app

I have subscribed to this app 3 different times and it works for a minute then kicks me out and asks me to sign up again. What a pain. Why can’t these applications work like they’re supposed too. Back in the day smart limits worked just fine. Go back to it. I have uninstalled this app twice and reinstalled it. It’s not worth $7.99 per month. You should be paying us to use it.

By cdt0329

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