AT&T Secure Family™

Description

Take your family’s safety to the next level. Know where your kids are, control their screen time and manage what they access online. AT&T Secure Family delivers parents peace of mind: • Location Tracking + – Track a family member on an interactive map. • Arrival/Departure Alerts* – Receive an alert when your child enters or leaves a location (home, school, etc.) • Pause Internet* – Limit Online distractions (time for homework, time for bed). • Filter & Block Content* – Filter or block Apps and Online content based on age appropriate settings. • App Purchase Block* – Block your child’s ability to make App purchases. AT&T Secure Family is free for the first 30 days. After the first 30 days, you will be billed $7.99 each month (includes up to 10 lines). Service auto renews every 30 days unless cancelled. Easy Setup and Pairing for Parents: *Parental Controls feature requires pairing with AT&T Secure Family Companion , a free app++ that can be downloaded to the child’s device. + Network based location via cell tower triangulation, location schedule alerts and location history do not require the installation of a Secure Family Companion App on the child’s device. ++ AT&T Secure Family Companion can be found in the App Store and only works with the purchase of AT&T Secure Family which is $7.99/month. Other important information about AT&T Secure Family: • After first 30 days, $7.99/mo. will be charged to your iTunes account. Subscription will automatically renew each month unless auto-renew is turned off at least 24 hours before the end of the current month’s billing period. • To view, modify or cancel your subscription, go to account settings in iTunes. No cancellation of the current month’s subscription is allowed. No refunds or credits for partial subscriptions terms. App requires iOS v. 10 or higher • AT&T Secure Family Companion is not compatible with AT&T Mobile Security Plus. If you wish to continue with the purchase, you must either remove AT&T Mobile Security Plus from your iTunes account or downgrade to AT&T Mobile Security Basic before adding AT&T Secure Family Companion to your child’s device. To cancel your subscription, go to account settings in iTunes. No cancellation of the current month’s subscription is allowed. No refunds or credits for partial subscriptions terms. • This service is available to AT&T postpaid wireless customers. Secure Family and Companion app users must be on the same account. Only authorized app users have permission to locate a family member. • Note: Continued use of GPS running in the background can dramatically reduce battery life. • Availability, timeliness or accuracy of location is not guaranteed. Coverage not available in all areas. The collection, use, and disclosure of any personal information through this application is governed by AT&T's Privacy Policy found at: att.com/privacypolicy. View the AT&T Secure Family website at att.com/securefamily

Reviews

Trash

Trash with the rest of the AT&T applications

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Not user friendly

Unable to block numbers like smart limits require your to have child’s phone or have them to set up. Please bring smart limits back or set this up the same. More expense less of a benefit

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Ridiculous

I totally agree with the other reviewers. The old app was great. This one is useless for regulating kids’ phone use. Bring back the old app!! It is reason enough to switch to Verizon if you have teens.

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Horrible

Absolutely horrible. I miss Smart Limits. I want to be able to turn off data AT CERTAIN TIMES ONLY. Also, you could pick numbers they could text while data was off. With this piece of garbage my son is stranded with no way to get a hold of me. More money for less features. Bring back Smart Limits. Or fix this one!

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Doesn’t block anything

I’ve set it up on my kids phone with no problem. However I set up for everything to be blocked at the movement since he’s grounded. Went to test out a blocked app on his phone and it works. Everything I blocked from my end still gives him full access. What a waste.

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Save your time

The concept is great but an app has to be downloaded onto the phone that is to be monitored. What good does that do if the person deletes it?

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Worst app

This app works randomly! Does not let you logon! I must have downloaded it several times on iPhoneX. My account is going to get charged in 30 days. I was expecting something far better than this from ATT.

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Pairing Shouldn’t Be That Hard

First thought without reading the review was finally AT&T had a parent app just like Verizon to help monitor the kids phone. Couldn’t get pass the pairing of 1 out of 2 kids. It shouldn’t have been hard to pair but it too gave me an error message. I’ll wait to see if it improves. Screen time on the iCloud family sharing works fine and it doesn’t cost a thing. is a lot better.

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Somewhat unhappy

The child’s companion app keeps unpairing with my phone. Difficult to get paired again. Not sure it’s worth the money. It’s upsetting because I need to have control of my child’s phone all the time. Not intermittently!

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Terrible

This app is terrible I was using family map to keep track of my kids it worked good enough for me to know where they were now this only works part of the time and the area it gives you is the size of 10 football fields.

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