By AT&T Services, Inc.
Since the recent update I have to login every single time with 2 steps and half of the time it doesn’t work right. If you take away social media they just logon through Wi-Fi. It should take it completely away.
Was able to stay logged in before. All of a sudden to has changed. It is now a pain in the butt to have to log in every time I need to use the app.
The nearest update with double logins stinks!!!
Now, all of a sudden, as the parent, I have to login every time, where as before, I didn’t have to. Once I was logged in, before, I stayed logged in. What’s going on?
This app is a complete invasion of privacy, and is a joke. There is no reason anyone should be able to go on anyone’s phone and lock apps as well as shut off the wifi. I understand blocking certain content but it gets to a point where it’s to much especially when your kid is grown all im saying is this is going to make ur kid not trust you. And all it will do is make them sneakier, at the end of the day you need to establish trust and rules with your kids so they don’t have to feel the need to do bad things and hide stuff from you. Be a if you have a healthy trustworthy relationship with your children you should trust that they will not do bad things. And if and when they do make that mistake help them through it to ensure they learn from the mistake, and don’t make it again. This app should not exist, because it is and invasion of privacy and it is barely functional.
I've tried to download this app and use it multiple times. After selecting what numbers on my account I want to monitor, it says "Whoops! Something went wrong." I've taken the phone to the local store and they had no clue what the app was. The manager said, "I've never seen this. We've never been trained on it."
The app works just fine. However, whenever I close the app and open it again it says “you don’t have access to this app” and it makes me sign in again, even though I click Remember Me every time. So it logs me out and makes me sign in every time I open it and it’s annoying.
Constantly have to reconnect phones and never works when you need it. When it does work it’s extremely slow!!!!
We got this to use across various cellphone platforms and it rarely works. Every day we get notifications the child’s companion app has had changes made to the settings (when none have) and that we need to re-sync.