AT&T Secure Family™

AT&T Secure Family™

AT&T Secure Family™

By AT&T Services, Inc.

  • Category: Lifestyle
  • Release Date: 2010-02-05
  • Current Version: 3.13.1
  • Adult Rating: 4+
  • File Size: 313.59 MB
  • Developer: AT&T Services, Inc.
  • Compatibility: iOS 10.0+
Score: 4.39
4.39
From 7,113 Ratings

Description

Peace of Mind Just Got A Lot Easier As seen on Good Morning America, AT&T Secure Family™ puts parents in control of their children’s phone use. Find your family, control your child’s screen time and manage their phone use. Features * Locate Family – Track your child on demand or on a regular schedule, for example every day after school * Location Alerts - Receive alerts when your child enters or leaves a location, like school or practice. * Location History - Review where your child has been over the previous seven days. * Limit Screen Time – Block your child’s mobile data and Wi-Fi, on demand or on a schedule you choose. * Content Filters – Block inappropriate Apps and websites by age or customize your own settings. * Web and App Activity (NEW) – Timestamp history of child’s App usage and Websites visited. AT&T Secure Family is free for the first 30 days. After the first 30 days, you will be billed $7.99 each month (includes support for up to 10 lines). Service auto renews every 30 days unless cancelled. AT&T Secure Family Companion App AT&T Secure Family is designed to work with the AT&T Secure Family Companion, a free app in the App Store. Pair your kid’s phone with your phone to get better location accuracy and all the features. AT&T Wireless customers – pairing with AT&T Secure Family Companion is recommended to get all the features of Secure Family. If you do not pair a device, features are limited to AT&T network-based location, scheduled location alerts and location history. AT&T PREPAID wireless customers and customers of other wireless carriers – pairing with AT&T Secure Family Companion on the child device is required to use any of the Secure Family features Other important information about AT&T Secure Family: AT&T Postpaid Wireless customers billed by AT&T when purchased through myAT&T or billed to your iTunes account when purchased through the App Store: - Secure Family and Companion app users must be on the same account. Only authorized app users have permission to locate a family member. - There is a compatibility conflict that can prevent the addition of AT&T Secure Family Companion to your companion device if you have AT&T Mobile Security Plus running on the same companion device. If you wish to continue with the purchase, you must either remove AT&T Mobile Security Plus from your account or downgrade to AT&T Mobile Security Basic on the companion device before adding AT&T Secure Family Companion. AT&T PREPAID wireless customers, and customers of other US Wireless carriers billed by the App Store/iTunes: - After first 30 days, $7.99/mo. will be charged to your iTunes account. Subscription will automatically renew each month unless auto-renew is turned off at least 24 hours before the end of the current month’s billing period. - To view, modify or cancel your subscription, go to account settings in iTunes. No cancellation of the current month’s subscription is allowed. No refunds or credits for partial subscription terms. General: - Devices running the Secure Family App or Secure Family Companion App require iOS v.10 or higher. - Note: Continued use of GPS running in the background can dramatically reduce battery life. - Availability, timeliness or accuracy of location is not guaranteed. Coverage not available in all areas. The collection, use, and disclosure of any personal information through this application is governed by AT&T's Privacy Policy found at: att.com/privacypolicy. View the AT&T Secure Family website at att.com/securefamily

Screenshots

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Reviews

APPLICATION IS CONSTANTLY DISABLED BY KIDS

1
This application is misleading as your kids will be able to bypass most restrictions. Also the app goes “offline” quite a bit requiring constant re-pairing of child and parent phone. ATT is charging me for an application that is NOT SECURE and kids can easily go online and look up on how to bypass this application.
By Doug.Summers

Ok, but...

5
All my kids have to undo it is uninstall the companion app. How to stop that? Also, RFE: add lunchtime exception to school day settings. My son would like to use his phone to listen to his music but the only option we have is for me to temporarily disable school settings during the day at lunch and re-enable thereafter, which is a total PITA.
By nicknamesarefsckingstupid

Good but

3
I really liked this app but it doesn’t show an itemized list of the apps installed on the child’s phone yet it says thousands are have been blocked when you block the category. I need to be able to toggle all of the apps on or off.
By hdunaway110

Kids can turn off!

2
Doesn’t take long before a teenager figures out that if they turn off VPN that it renders the app ineffective. Can’t use this app at all when they do this then you have to pair it again every time for GPS to work. Hard to use as a punishment, to see where they are or to set limits if they can easily turn it off. Very disappointed.
By veganfarmgurl

Not sure why this app is not working.

2
I have followed all of the instructions a carefully, and the only thing this app does is track my child’s phone location (which i can already do on find my friends). I have tried uninstalling and reinstalling the app on my phone and my child’s phone, unpairing and pairing, turning phones on and off, nothing works. Called att and they have no clue other than uninstalling and reinstalling app. Trying on an iPhone 11 so I’m not sure why i can’t get it to work.
By LizG2112

Doesn’t serve our purpose

1
Teenager figured out workaround on content restrictions and access to internet via hotspot. Even when we used this app to pause internet data, teen could still use AT&T’s hotspot on a laptop at all hours. We would subscribe again if AT&T allows parents better control over daily data usage for teenagers.
By frustrated mom100

It’s not good

1
It doesn’t block content well at all. Guess my son gets to watch porn after all
By upset momma 342

Location

1
This app is nice to have but lately it won’t zoom in to their location. It’s giving a huge circle on their whereabouts about a 4 mile area . Very hard to determine where they are actually at.
By tired of trying mom

Used to be better

3
I used this app to prove to my ex-spouse that the kids were taken out of state against court orders That the parent was lying about their location. Lately the cell tower triangulation has been horrible, used to give a few hundred meters but now it’s always a 4 mile radius,If you have the app Open long enough it might find smaller radius but it’s rare not sure what has changed
By Theraven six66

The jury is still out

3
The app has some good features, but I was surprised it didn’t have the option to block Discord message app. It’s extremely popular. I’d like to be able to put time limits on the social media apps instead of blocking totally or giving free reign. Ex: one hour on social media as opposed to hours and hours. I am very surprised that with it being ATT that I can’t block certain numbers. We have a problem with a kid that I’d like to be able to easily block with the app.
By Lisarich763

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