By AT&T Services, Inc.
Peace of Mind Just Got A Lot Easier As seen on Good Morning America, AT&T Secure Family™ puts parents in control of their children’s phone use. Find your family, control your child’s screen time and manage their phone use. Features * Locate Family – Track your child on demand or on a regular schedule, for example every day after school * Location Alerts - Receive alerts when your child enters or leaves a location, like school or practice. * Location History - Review where your child has been over the previous seven days. * Limit Screen Time – Block your child’s mobile data and Wi-Fi, on demand or on a schedule you choose. * Content Filters – Block inappropriate Apps and websites by age or customize your own settings. * Web and App Activity (NEW) – Timestamp history of child’s App usage and Websites visited. AT&T Secure Family is free for the first 30 days. After the first 30 days, you will be billed $7.99 each month (includes support for up to 10 lines). Service auto renews every 30 days unless cancelled. AT&T Secure Family Companion App AT&T Secure Family is designed to work with the AT&T Secure Family Companion, a free app in the App Store. Pair your kid’s phone with your phone to get better location accuracy and all the features. AT&T Wireless customers – pairing with AT&T Secure Family Companion is recommended to get all the features of Secure Family. If you do not pair a device, features are limited to AT&T network-based location, scheduled location alerts and location history. AT&T PREPAID wireless customers and customers of other wireless carriers – pairing with AT&T Secure Family Companion on the child device is required to use any of the Secure Family features Other important information about AT&T Secure Family: AT&T Postpaid Wireless customers billed by AT&T when purchased through myAT&T or billed to your iTunes account when purchased through the App Store: - Secure Family and Companion app users must be on the same account. Only authorized app users have permission to locate a family member. - There is a compatibility conflict that can prevent the addition of AT&T Secure Family Companion to your companion device if you have AT&T Mobile Security Plus running on the same companion device. If you wish to continue with the purchase, you must either remove AT&T Mobile Security Plus from your account or downgrade to AT&T Mobile Security Basic on the companion device before adding AT&T Secure Family Companion. AT&T PREPAID wireless customers, and customers of other US Wireless carriers billed by the App Store/iTunes: - After first 30 days, $7.99/mo. will be charged to your iTunes account. Subscription will automatically renew each month unless auto-renew is turned off at least 24 hours before the end of the current month’s billing period. - To view, modify or cancel your subscription, go to account settings in iTunes. No cancellation of the current month’s subscription is allowed. No refunds or credits for partial subscription terms. General: - Devices running the Secure Family App or Secure Family Companion App require iOS v.10 or higher. - Note: Continued use of GPS running in the background can dramatically reduce battery life. - Availability, timeliness or accuracy of location is not guaranteed. Coverage not available in all areas. The collection, use, and disclosure of any personal information through this application is governed by AT&T's Privacy Policy found at: att.com/privacypolicy. View the AT&T Secure Family website at att.com/securefamily
The tracking worked somewhat. I never fully trusted it. It did let me know when arrivals and departures occurred though delayed in my opinion. The suspend and resume internet function didn’t seem to work at all and I am unsure about content blocking. In my opinion not worth the money.
I have used this app for over a year now. I have been waiting patiently for bugs to be fixed and it to work properly. The concept is awesome, but it doesn’t block apps you chosen or pause internet. Not to me they can simply delete the companion and/or turn location app to bypass parental settings. There are also times I receive msgs stating she has turned off her location and she is with me and hasn’t done that. I’ll be back when it’s better.
Downloaded the app. All the limits do is shut off your wifi/internet. If kids have movies or anything downloaded, they can still access them. And my daughter was able to delete the app off her phone without any issues.
Add choice to block specific words.
For Parental control, why would the child have the ability to delete the Companion App on their phone? What would be the point then for a Parent to have Parental control and then have to pay for it?
Links generated for kids’ phones don’t work. Then once installed and subscription started, the Companion app is even worse, because it literally does nothing! It opens and asks you to pair, it that’s it, no instructions or any way to actually pair. I can’t believe they charge money for a service that doesn’t even work, when it should just be free to customers. Garbage.
During the trial period I was able to better track than with the paid version. Waste of money. Paid version was off by miles sometimes.
I will be deleting this app it's no worth the 7.99 a month I spend. This app does not display my child's accurate location. If he's in his room it shows that he is away from the house. If we are in the same room it may show that he's blocks away from the house. I have to log in and out several times before it gives me an adequate reading that my child is at home. Waste of money.
Prior to Att we had Verizon. The parent control app was way better. I didn’t have to install apps on the kid phones to control the phone. All done through our account. There is nothing to prevent the kid from uninstalling the app to get around the controls.
It's not working right