AT&T advised me that my child won’t be able to delete the companion app. And I tried it and it just delete.
I’ve submitted my information numerous times. I am the account holder and it will not recognize my number as such. I would like to use the app but unfortunately can not.
Keeps telling me that I’m not an att wireless customer when I try to log in. Really? With the massive $$$ that I spend each month, I’m NOT a customer? Typical Att.
For starters, there no controlling texting! Nor can you block phone numbers. The location tracker is not accurate and it gives an alert as my child walks around her large high school campus and shopping mall. But the biggest fault of this app, the child can disable it!!! This app might as well be called unsecured family! I would give it ZERO stars if I could!
I can’t believe they charge for this. Considering how much AT&T charges for their limited and sporadic coverage, they should not charge extra to continue using this app.
Half the time it doesn’t work, and then when we set up the sync the phones it locks the kids out of all of their allowed apps that require the Internet, even when everything is opened and allowed on my end. We’ve been paying for it for 5 months now but I’m canceling because I can only go around in circles so many times trying to figure out what’s wrong with it.
Very glitchy app. Half the time it looses connection with my daughters phone. I choose to not let her have data and attempted to disable WiFi but she still manages to get online when away from home. Very misleading. Location services is a joke. I don’t have time to keep attempting to pair our phones. Need better platform and developers
I like the app for the purpose of the map and being able to shut the phone off. But it is constantly crashing and not connecting to the server which either doesn’t allow me to shut the phone off or turn it back on.
My son disable in 1 minute by removing the management profile which I learned can to be prevented. What a joke.
This app won’t even let me get past the set up. It will say “ whoops, something went wrong. or “ this app is not supported by your phone. “