AT&T Secure Family®

Description

Peace of Mind Just Got A Lot Easier® AT&T Secure Family® puts parents in control of their children’s phone use. Find your family, control your child’s screen time and manage their phone use. Features * Locate Family – Track your child on demand or on a regular schedule, for example every day after school * Location Alerts - Receive alerts when your child enters or leaves a location, like school or practice. * Location History - Review where your child has been over the previous seven days. * Limit Screen Time – Block your child’s mobile data and Wi-Fi, on demand or on a schedule you choose. * Content Filters – Block inappropriate Apps and websites by age or customize your own settings. * Web and App Activity (NEW) – Timestamp history of child’s App usage and Websites visited. AT&T Secure Family is free for the first 30 days. After the first 30 days, you will be billed $7.99 each month (includes support for up to 10 lines). Service auto renews every 30 days unless cancelled. AT&T Secure Family Companion App AT&T Secure Family is designed to work with the AT&T Secure Family Companion. The Companion is a free app for use by the child in the App Store. Pair your kid’s phone with your phone to get better location accuracy and all the Secure Family features. AT&T Wireless customers – pairing with AT&T Secure Family Companion is recommended to get all the features of Secure Family. If you do not pair a device, features are limited to AT&T network-based location, scheduled location alerts and location history. AT&T PREPAID wireless customers and customers of other wireless carriers – pairing with AT&T Secure Family Companion on the child device is required to use any of the Secure Family features Other important information about AT&T Secure Family: AT&T Postpaid Wireless customers billed by AT&T when purchased through myAT&T or billed to your iTunes account when purchased through the App Store: - Secure Family and Companion app users must be on the same account. Only authorized app users have permission to locate a family member. - There is a compatibility conflict that can prevent the addition of AT&T Secure Family Companion to your companion device if you have AT&T Mobile Security Plus running on the same companion device. If you wish to continue with the purchase, you must either remove AT&T Mobile Security Plus from your account or downgrade to AT&T Mobile Security Basic on the companion device before adding AT&T Secure Family Companion. AT&T PREPAID wireless customers, and customers of other US Wireless carriers billed by the App Store/iTunes: - After first 30 days, $7.99/mo. will be charged to your iTunes account. Subscription will automatically renew each month unless auto-renew is turned off at least 24 hours before the end of the current month’s billing period. - To view, modify or cancel your subscription, go to account settings in iTunes. No cancellation of the current month’s subscription is allowed. No refunds or credits for partial subscription terms. General: - Devices running the Secure Family App or Secure Family Companion App require iOS v.10 or higher. - Note: Continued use of GPS running in the background can dramatically reduce battery life. - Availability, timeliness or accuracy of location is not guaranteed. Coverage not available in all areas. The collection, use, and disclosure of any personal information through this application is governed by AT&T's Privacy Policy found at: att.com/privacypolicy. View the AT&T Secure Family website at att.com/securefamily.

Reviews

It was great but

Since the recent update I have to login every single time with 2 steps and half of the time it doesn’t work right. If you take away social media they just logon through Wi-Fi. It should take it completely away.

By okgirlalisha

Constantly have to re-login

Was able to stay logged in before. All of a sudden to has changed. It is now a pain in the butt to have to log in every time I need to use the app.

By Cococococooccoool

Latest Update

The nearest update with double logins stinks!!!

By Wow Nola

You broke it.

Fix it

By Franknme

Constant Login Required

Now, all of a sudden, as the parent, I have to login every time, where as before, I didn’t have to. Once I was logged in, before, I stayed logged in. What’s going on?

By Sikaris4

INVASION

This app is a complete invasion of privacy, and is a joke. There is no reason anyone should be able to go on anyone’s phone and lock apps as well as shut off the wifi. I understand blocking certain content but it gets to a point where it’s to much especially when your kid is grown all im saying is this is going to make ur kid not trust you. And all it will do is make them sneakier, at the end of the day you need to establish trust and rules with your kids so they don’t have to feel the need to do bad things and hide stuff from you. Be a if you have a healthy trustworthy relationship with your children you should trust that they will not do bad things. And if and when they do make that mistake help them through it to ensure they learn from the mistake, and don’t make it again. This app should not exist, because it is and invasion of privacy and it is barely functional.

By stacy ya girl

Failure to launch

I've tried to download this app and use it multiple times. After selecting what numbers on my account I want to monitor, it says "Whoops! Something went wrong." I've taken the phone to the local store and they had no clue what the app was. The manager said, "I've never seen this. We've never been trained on it."

By Laramy Gregory

Logs me out every time

The app works just fine. However, whenever I close the app and open it again it says “you don’t have access to this app” and it makes me sign in again, even though I click Remember Me every time. So it logs me out and makes me sign in every time I open it and it’s annoying.

By Can't watch my animation

Absolute garbage

Constantly have to reconnect phones and never works when you need it. When it does work it’s extremely slow!!!!

By World Apparel

Very spotty

We got this to use across various cellphone platforms and it rarely works. Every day we get notifications the child’s companion app has had changes made to the settings (when none have) and that we need to re-sync.

By MichBulgerin