By The Indianapolis Star
The app functions well. It doesn’t access all pages of the newspaper, which I wish it did(classifieds, comics, league standings, high school and minor league sports stories, more community news stories and events).
From the minute I open the app I’m bombarded with pop up subscriptions ads. I’m already a subscriber. You would think, in this age of slicing/dicing data, my account could be flagged to NOT receive those pop ups. And there’s no apparent way to turn them off. I’ve scoured. It makes me not want to resubscribe.
By far the least user-friendly app I have. Difficult to access on my different devices. Doesn’t remember passwords. Make me set up a new password anytime I log out.
I know you need to make money, but since I pay for a subscription, double dipping me with ads seems wrong. Regardless, I can’t read article text because you push it off the side of the screen when next to ads. So ads over actual functionality. Shameful. And also, stop asking me to be a subscriber when I’m already a subscriber.
Cannot find way to cancel subscription - say have do thru apple subscriptions - it’s not listed, charges were 9.99 now last 2 months 17.99, apple says cancel thru Indy Star - no way to do this, option not there, just takes u to ur apple subscriptions when you click link to cancel, then it’s not there in my subscriptions. Scam for sure, guess contact attorney or report to attorney general
The app works great except for the sign on ads. Every time I access the app I get the ad encouraging me to subscribe. My assumption is I’m no longer recognized as a subscriber. This is not true. The ad simply shotguns to anybody accessing the app. When accessing the app Please sort on line customers already subscribing to IndyStar from those you wish to recruit.
The IndyStar empowers Central Indy residents by providing relevant news in a timely, clear, comprehensive manner. This is an essential source for residents!
I have a subscription through Apple that expires in July. I am already getting restrictions on what I can read because the app thinks I am not subscribed. This happens periodically and is a pain in the —-.
I love my hometown paper, but the app fails to load about 25% of the time. Frustrating.
I am repeatedly being asked to login, but the app doesn’t allow me to do so. I’ve subscribed for several years with no issues but today I’ve deleted and reinstalled the app twice attempting to see “for subscribers only” articles. The PrintApp is awful but at least I can get the articles read even they are usually days old.