The Starbucks® app is a convenient way to pay in store or skip the line and order ahead. Rewards are built right in, so you’ll collect Stars and start earning free drinks and food with every purchase. Pay in store Save time and earn Rewards when you pay with the Starbucks® app at many stores in the U.S. Mobile Order & Pay Customize and place your order, and pick up from a nearby store without waiting in line. Rewards Track your Stars and redeem Rewards for a free food or drink of your choosing. Receive custom offers as a Starbucks Rewards™ member. Send a gift Say thanks with a digital Starbucks Card. It’s easy to redeem a gift from email or in the Starbucks® app. Manage cards Check your Starbucks Card balance, add money, view past purchases and transfer balances between cards. Find a store See stores near you, get directions, hours and view store amenities before you make the trip. Music Discover what songs are playing at your local store. Tip your barista Leave a tip on purchases made with the app at many stores in the U.S.
I am currently waiting for my bagel which is taking so long and me and my friends want to leave and we asked for it twice and both times they just say it’s coming up. It takes me half an hour sometimes when I try to order. Even if it isn’t busy. I get Starbucks a lot and I really just don’t particularly like their service at some stores. Update: ITS BEEN 45 MINUTES.
I ha e yet to have a negative experience at any of the Starbucks in the Arvada/Wheat Ridge area. All of the staff are super friendly and always on top of their game. If an order is wrong they are very quick to right it and never make me feel bad about saying something. Def 5 stars.
The new bonus game forces a second login from Starbucks app. Then I chat with support by answering questions and writing my question. I am transferred to support (obviously offshore as English skills are not good) and then the person is clueless to why I am in support chat. I had to ask twice if they see my previous question or not. Then they said they did. Seems lazy they didn’t check their own system. In the end, no help, just will pass it along to Corp. You would think Starbucks would have their act together.
I recently added a new credit card to reload my balance. Without my consent, knowledge, or authorization, it enrolled me in auto load which charged $100 to my credit card today. Good luck trying to get a real person on the phone to reverse the charges.
Why can’t we order a pour over with the app?
Great app! I wish, though, there’s a way to write a note, so that I can say, “can I please have a ‘large cup of ice water.”
Kudos to Starbucks for their order ahead service! I love it!
The app takes a long time to load if it is not in the background already. That is my main concern. Otherwise, I would give the app 5 stars.
I hate this app. Clunky and not easy to navigate and won’t let me use stars when placing mobile order.
I am not sure why, I don’t receive offers but I have more than 400 stars and never receive offers. Big bummer