Similar issues as the other users: 1) app prevents you from logging into certain WiFis (I haven’t been able to find a solution) 2) it drains a LOT of your battery (35% on my iPhone over the past 10 days with “background activity”)
The staff of the Marriott in San Ramon, CA told me that if I wanted to connect to their Wi-Fi I had to delete my Boingo app first. They were right. As soon as I deleted Boingo, my phone connected immediately. I’ve had this same experience in airports & hotels around the world for a couple years now. Makes me wonder how it could go on this long without the Boingo developers fixing this.
The app clashes with other WiFi and prevents you from logging in. I find it is extremely problematic at Hotels (Hiltons, Marriott....). It typically results in deleting the app.
I wanted to try this out and the app is difficult to use it’s not straight forward at all I canceled my subscription right away like and hour later AND THEY STILL BILLED ME FOR THE WHOLE MONTH THE APP DOESN'T EVEN SHOW YOU THE HOTSPOTS RIDICULOUS!
Not many hotspots
What a crap of an app. Worst ever. It never does anything useful ... you can find WiFi networks just fine under “Settings —> WiFi “. But it actually PREVENTS you from getting on WiFi networks! That’s right! I now had been at several hotels, couldn’t figure out, why I could not log on. The check mark next to the WiFi symbol was there, but my IPhone won’t connect to the WiFi network. I spent HOURS trying to find a solution, resetting all passwords ( painful! ), etc ... nothing worked. I tried all the tricks I could find. Until ... I noticed that it said “look for Boingo WiFi” under that check mark. I open that app, now it connects me ... but I have no idea whether it is using its own plan to pay for it, or the plan I already paid for at the hotel. I went ahead and tried to delete it ... it is not under “Boingo WiFi Finder” but under “Wi-Finder”. Deleted it now, and now, everything works like a charm. But those lost hours of my life ... I never get them back. What a stupid, crappy app.
It’s quite telling that this app apparently has received all 1-star reviews for more than a year. (Yet, oddly, still shows an overall high rating). I can attest that this app breaks at least 2 free WiFi spots with captive login verifications, as reviewer MrBen123 stated. One of them is certain Hilton HHonors WiFi, so fairly wide spread. It is a serious concern for frequent international travelers, as the breaks cause by the app are not easily identified and one is left to diagnose it in environments with no internet connections. The developer’s response (to MrBen123’s review) of a fix is irrelevant/inaccurate/incomprehensible at best, since, in their current version, pretty much none of the mentioned options were present. Avoid install/download!
This App is NOT updated for latest OS 12 software. It will “latch on” to your Apple Wi-Fi app and “lock out” Wi-Fi all together! You will next spend hours if not days sorting it all out. Easiest solution: DELETE. Customer support (on this issue): NONE —unless you call repetitive responses saying, “Sorry, this is not the experience we want for our customers” etc. SORRY BOINGO — you’re R&D is lagging and you know it!
This app was draining 40+% of my iPad battery based on iOS stats page. Removed the app and battery life improved a lot.
This doesn’t work on iPhone. It makes your WiFi connection crash and doesn’t help you connect at all! Whoever pays for its service on the iPhone is ripped off.