App can’t load
Been using for years and updates a week or so ago. Since then the save to Instapaper no longer available on my iOS device. Looked through the settings and no fix.
I have never got this app to work. Not once. Worthless.
Instapaper's support website provides two methods of contacting support: Twitter/X and an email account. I no longer have a Twitter/X account, so when I had a problem with a feature that was provided with my newly purchased premium subscription, I used the email account provided. I immediately received a bounce-back stating "The user you are trying to contact is receiving mail at a rate prevents additional messages from being delivered." Over the last two weeks I've followed up three more times with this address. I didn't recieve bounc-back emails, but I have yet to recieve an acknowledgement of my emails. I've asked for a refund of premium at this point and may have to result to a charge back if I can't use the features I've paid for. If you're getting value with the free account, Instapaper is still great. But don't count on being able to contact support if you have problems. As such, avoid the premium service. Which is sad, Instapaper must surely need the revenue but they need to provide some level of customer support if they're providing a paid service.
Are you ok with turning off every ad blocker possible in 2023 just to save a we article in a reading environment? Are you ok with 1-3 of every 10 of those saved articles being processed incorrectly and just being a lump of code when you open it in app? In 2015 this would have been acceptable and a serviceable app. In 2023, you have many many better options. Customer support for premium subscribers is almost non existent, being incredibly slow and ineffective. I saw responses in about a week and the responses to my inquiries were often one line responses like “We were unable to replicate this issue.” With no other help. The next response would take 4 days. Walk on by this app, you can do much better.
While Instapaper is amazing at keeping articles I want to read, storing articles I might want to go back to, and a lot of other things the text to speech offering is pitiful. The voiecs are archaic in quality, I have to copy everything over to Speechify to listen to it, because even their "enhanced" voices are not great at all.
I love this app and use it almost everday. Be it on a mac, ipad or phone, I can easily add a link to the service. The recently added voices feature is invaluable. I use the feature when on a dull treadmill workout or commute. Cannot recommend this app enough. Its very well designed to boot. They keep making it simpler and better looking with every version.
I've been using Instapaper for a decade or more and have tried numerous other solutions, and I find Instapaper's ease of use is its strength. Not only does it save articles, it usually extracts the full text of the page, and can send that full text to a friend, readable even if they don't have a license for the article's site.
I've been trying to decide between Pocket and Instapaper as my 'read later' app. I swung 100% in favor of Instapaper. It seems to integrate more cleanly with Safari, my browser of choice. The clean, minimalist look of the app pleases me. And, finally, its intuitive to setup and use.
Instapaper provides a vital link in my daily productivity and the collection of important information. Combined with my Evernote “Second Brain” Instapaper is the link to the thoughtful reading and then retention of crucial snippets of information. It handles all kinds of sources, allows me to highlight and retain (through an IFTTT applet which automatically sends Instapaper highlights to my Evernote account) the information, thoughts, that expand my capabilities to manage the flood of information in the world today. Highly recommend.