I recently ask for support from keeper with the issue I was having. Jeyson replied with in minutes. Got the issue resolved quickly. Great tech support. Love my Keeper!
I’ve used this app for years with no problem. Then one day I updated and all is lost. The vault is empty NO PASSWORDS. - - They advertised “free”, but if you ever update all data is lost. The old version is free BUT never update or you lose everything!
No mention of the free version in there description. Explains why support is no help at all. Guess I will be using Lass Pass App now. Simple request to change master password but no longer have access to very old email address. Cannot afford cost version and I’m sure even if purchased would not be able to access data from free version. Guess supports comment “there is no free lunch” is true with Keeper App at least. Thanks for the memories Keeper!
Needed to make some changes in my account and Keeper Security Support was quick to respond with effective, easy to follow steps! Perfect
This app have virtually saved my life. It’s awesome does everything I wanted and then some.
With the myriad of passwords needed for everything as we live in this internet security age, Keeper keeps me organized and safe with its intuitive interface and rock solid glitchless performance. When my brain is overwhelmed, keeper has the answer. Need support? Keeper’s Clariece swoops in like a true superhero and saves the day! Clairece is GREAT!!! I’m keeping Keeper and I advise all to jump on this bandwagon. Too many extras to list. This is my most utilized app.
I was having some technical difficulties and contacted their support staff. Within minutes I received a response from the tech advisor, Corbett, who walked me through the solution step by step. Great job, Corbett! I’ve been relying on the Keeper app for years and continue to be impressed by how quickly they respond to questions and issues. Great app, great customer support!
This app deleted all my saved data now I have no idea what happened to my passwords or what they are. I don’t know if this is from hackers or the app itself. Regardless, I wasted money for the unlimited plan for no use. I tried to reach customer support but no response. DON’T DOWNLOAD
Would not reccomend this app to anyone. Been using for past 5 years no issues until a few days ago when i clicked the app i was signed out of my email? Thought weird at first so i put my email and password back and all my saved passwords were gone. Everything was wiped and i cant get it back as i did not sync online or to a computer. Extremely dissatisfied user and will not be using this app anymore
I’m a long time user and rarely need to contact support but when I have they lighting fast and solve my issue immediately. This has usually been along the lines of product selection or minor issues. The app has functioned flawlessly and since I added my wife last year with the family membership. As my kids grow up I’ll be adding them as well. Excellent way to keep things secure across the family in one spot as opposed to multiple areas. Love keeper!