Within the last few months the NYT iPad app’s performance has been abysmal. On loading it takes more than 30 to 40 seconds to do story layouts. Same delay on refresh. I also use the iPad WSJ app and iPad Washington Post app and I find their performance continuous to be smooth and much better than the iPad NYT app. Don’t get me wrong — I love the NYT stories; however, reading them on the iPad NYT app is as frustrating as reading an old fashioned newspaper in a wind tunnel.
Often when I was trying to view the NYT in my browser I would get a message prompting me to open it in the app. Whether I chose open or cancel it would open the page in the app. So I have deleted the app. Other than that the app was fine, I’d use it if not for this problem.
For years the NYTimes app has been my daily (even multiple times a day) go-to for news. In the past year, however, it has been getting slower and slower such that now I prefer to go elsewhere. Cut the bloated video and ads. Or give us an option to do so.
More often than not I get an error saying to try again later. I prefer to read using the today’s paper section but it’s almost pointless subscribing at this point. On a 2020 iPad, but have the same issue on another iPad with everything up to date.
If it’s not one thing it’s another. I hereby give up on the app and plan to read the NYT exclusively in Safari on mobile. The needless design and layout changes are forever going to be hindrances. An example is that Today’s Paper (today is April 11 2021) shows stories exclusively from March. I’d be embarrassed be part of the group that made that happen, presumably through negligence. You want paying subscribers, not paying peeved ones.
I will not support these peopleEvery time I turn around there lying
Updates should mean progress. Your latest update is everything but. Why did you disappear the left side sections list that was easy to navigate and easy to read in favor of endless sliders? Who in the UX department figured this was "better" or "clearer"? Of course I won't cancel my subscription, but you knew that already. I guess that's why anything can be tried at thebTimes. We are somewhat of a captive audience. It is too bad. Perhaps an explanation of why you made the changes would help. Because, this one gets a D.
The reporting is top notch but the app just gets worse and worse. It is painfully slow to load, it stalls, and sometimes it simply freezes. This would be unacceptable for any app For the country’s newspaper of record it’s scandalous.
It seems like an experiment to see how much bad programming the readers can tolerate! Let me spell it out for you. Your subscribers like to read... we don’t need wonky immersive video... or any other gimmicks. Just have the app load the articles and make it easier to navigate, it’s not that hard. In fact you used to be pretty good at it.
The ads always load reliably. The articles load a lot less reliably. The WSJ app got it right. If you want me to keep paying for a subscription make the experience better than using an ad blocker on your website.